Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Galaxy S23 Ultra
on December 13, 2023
Posted by: Dntuno
[This review was collected as part of a promotion.] This phone is amazing.. battery life in incredible..the look and speed of the phone are awesome and all the amazing features.. really liking the spen also..thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and the battery life
on December 13, 2023
Posted by: Jimmel
[This review was collected as part of a promotion.] I used my phone mainly for work. I love how I can share files between my phone and computer. This is the best buy that I have made so far. Samsung devices has always been one of the best products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the SPen I use it often too take pics & tex
on December 13, 2023
Posted by: Queenb4u2c
[This review was collected as part of a promotion.] Streaming on this phone is so easy, I can often watch movies I live the split screen feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on December 13, 2023
Posted by: Niko13
[This review was collected as part of a promotion.] I have been a long time Samsung phone user. This is by far the best phone I have owned. I have receive many compliments on the quality of the phots I 've taken with this phonei. I use the phone for both personal and work use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with S23 Ultra
on December 13, 2023
Posted by: Happy2share
[This review was collected as part of a promotion.] I was a solid Note fan and didn't want to switch, but I am happy with the S23 ultra. Very similar to my note, great pictures. I do wish it had a card slot to expand memory even more. I love Samsung phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 13, 2023
Posted by: pablosax1
[This review was collected as part of a promotion.] The best cell phone I have ever had, would never change it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is not satisfactory
on December 13, 2023
Posted by: Sonyest03
[This review was collected as part of a promotion.] The product is is very responsive, good for gaming, watching movies, sports, listening music, fast charging. But I always hate is the battery life. I don't do stuff like watching movies, listening music, sports, playing games very often one the device, even that it cannot give me a full day. I prefer having 2 days long without charging it instead of charging it from time to time. Battery life is serious issue that needs to be addressed.
Value
3
Response from Samsung USBy Social Commerce, December 20, 2023
Hi Sonyest03,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi and/or mobile data. Pretty amazing, right? Check out the articles titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" when you have some available time out of your busy schedule to learn more about optimizing your Galaxy battery. Please feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. We're here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps that you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi and/or mobile data. Pretty amazing, right? Check out the articles titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" when you have some available time out of your busy schedule to learn more about optimizing your Galaxy battery. Please feel free to contact Samsung Support if you would like any further assistance or if you have any questions for us. We're here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
Beast of a phone
on December 13, 2023
Posted by: Peterultra
[This review was collected as part of a promotion.] Very happy with the build quality of my S23 Ultra... Fantastic screen and powerful enough to manage heavy tasks...
My only downside is the battery, regardless of the screen resolution and refresh rate I feel that my old note 20 ultra 5g was better...also don't like the fact that there is no more Mcro sd.
Value
4
Written by a customer while visiting Samsung US