Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I love this phone
on December 12, 2023
Posted by: DaveSwan
[This review was collected as part of a promotion.] I love everything about my S23 ultra. I upgraded from a S8+. I wanted a better camera and a better screen. With the S23 ultra I got both and a lot more. Th S23 is much faster and smoother. The updated UI. Is much better too. Thanks for making such a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra is Great!
on December 12, 2023
Posted by: SixNine
[This review was collected as part of a promotion.] This phone feels great & just as smooth if not better than the Note 20 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone so far
on December 12, 2023
Posted by: DebsView
[This review was collected as part of a promotion.] I upgraded to this phone from the NOTE, which I LOVED.
I mainly use my phone for videos and taking picture, as well as texting. Small portion of time it is used for games.
The phone takes good video and pics. The reception is very good with zero calls dropped, which is a plus.
The cons: Keyboard keeps bouncing to the floating Keyboard. I change it to fullsize and it happens again. Taking screenshots are difficult at best, which is a feature I use daily..
I mainly use my phone for videos and taking picture, as well as texting. Small portion of time it is used for games.
The phone takes good video and pics. The reception is very good with zero calls dropped, which is a plus.
The cons: Keyboard keeps bouncing to the floating Keyboard. I change it to fullsize and it happens again. Taking screenshots are difficult at best, which is a feature I use daily..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has pretty much everything
on December 12, 2023
Posted by: Ravencorin
[This review was collected as part of a promotion.] I use my phone to do pretty much everything. I play games the most on my phone but ill watch movies and and all that fun stuff. I also like the stylus more than I thought I would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone yet!
on December 12, 2023
Posted by: Oneerc
[This review was collected as part of a promotion.] I love my Galaxy S23ULTRA! First of all the battery easily lasts all day, no matter what I do on it. The scrolling is smooth as butter. The camera takes the best pictures ever. All in all, I am very happy with it and I even convinced my wife to get one too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the first phone in years that I actually enjoy using, from the camera to the system itself I dont see how they can improve a phone from here but cant wit to see what they have in storage for the S24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, just not as durable as earlier models
on December 12, 2023
Posted by: ReddluvsSamsung
[This review was collected as part of a promotion.] My Galaxy is pretty amazing. I love my phone. I don't love how easily it breaks. I have a crack in the corner of my screen even with a screen protector on it. I've had several Samsung phones and as far is durability this one disappointed me the most. Typically the forbidden fruit users walk around with cracked screens because that's a trait of their phones and now I have one for the first time in years and it's location is on the sidebar/bezel curve. On top of that it costs a quarter of the phones MSRP to repair it.
Value
3
Response from Samsung USBy Social Commerce, December 20, 2023
Hi there ReddluvsSamsung,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would provide physical protection to your Galaxy devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone while traveling the country during a vacation, to dropping your device and shattering the screen while bringing in your groceries, or having it stolen from your bag while stepping away from your desk, to even if you find yourself taking an impromptu dip in your neighbor's pool with your Galaxy S23 Ultra in hand, Samsung Care+ has you covered. Did you know that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? Pretty awesome, right? Our partners at UBreakIFix are also available and waiting on standby to assist you with any and/or all of you repair needs. Please do not hesitate to reach out to Samsung Support if you would like any further assistance or if you would like to share any additional feedback with us! We're always here for you. Have a great holiday season and thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would provide physical protection to your Galaxy devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone while traveling the country during a vacation, to dropping your device and shattering the screen while bringing in your groceries, or having it stolen from your bag while stepping away from your desk, to even if you find yourself taking an impromptu dip in your neighbor's pool with your Galaxy S23 Ultra in hand, Samsung Care+ has you covered. Did you know that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? Pretty awesome, right? Our partners at UBreakIFix are also available and waiting on standby to assist you with any and/or all of you repair needs. Please do not hesitate to reach out to Samsung Support if you would like any further assistance or if you would like to share any additional feedback with us! We're always here for you. Have a great holiday season and thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the easiest feature to use
on December 12, 2023
Posted by: Neo10021976
[This review was collected as part of a promotion.] When im using this phone i feel like im using my computer. Notging is difficult on this phone. I see that people learn really fast to use it. My mom has the same phone and she said she has no problem in handleling the phone. And when she doesn't understand something i explain her and she gets it right away. I am waiting for the next phone to upgrade inmediately.
Value
5
Written by a customer while visiting Samsung US