Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
best phone ever
on December 12, 2023
Posted by: Luisp0831
[This review was collected as part of a promotion.] It is the best phone of all time, it is great for video games, for watching movies, for my work, it can do anything, even take measurements, and the camera is the best. You can take any photo or video in the best quality. In a few words, it is the best phone. what I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's A Phone
on December 12, 2023
Posted by: Hooper7
[This review was collected as part of a promotion.] Everyday life is how,I'm use my phone. I believe that this phone is good and bad experience in some way. 1 storage problems, 2 connections problems 3 Drop callls. 4 The receiver said that it echo and scratching sounds on my end.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Aloha Hooper7,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity. Did you know that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Take a look at the article titled, "Dropped calls on a Samsung phone" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device's connection, linked below. Also, check out, "Manage storage on your Samsung Galaxy phone" to learn more about the various storage options that are available to you to alleviate any storage issues you may be having. Without having more information available regarding what you may be experiencing with your audio quality when you are making or receiving your calls and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support for further assistance when you have the available time out of your busy day. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity. Did you know that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Take a look at the article titled, "Dropped calls on a Samsung phone" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device's connection, linked below. Also, check out, "Manage storage on your Samsung Galaxy phone" to learn more about the various storage options that are available to you to alleviate any storage issues you may be having. Without having more information available regarding what you may be experiencing with your audio quality when you are making or receiving your calls and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support for further assistance when you have the available time out of your busy day. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on December 12, 2023
Posted by: Roro1115
[This review was collected as part of a promotion.] I love this phone. The camera is the best. I love how I can customize everything on this phone. When I watch YouTube it is so clear. The display is so clear. Everything about this phone is top notch. Goodlock is great. I love all the different customizations I can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is brilliantly better than ever before.
on December 12, 2023
Posted by: Chris005
[This review was collected as part of a promotion.] I love how much better the camera has gotten. I love taking photos of my dogs, and nature and it has gotten way easier to do with the Samsung galaxy S23 ultra. Having the stylist and being able to use that to help with group photo taking. I also enjoy the amount of storage to hold all of the photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features of the phone is very good
on December 12, 2023
Posted by: Skater48
[This review was collected as part of a promotion.] The way I use my phone is for business and personal use the use of the pen able to write notes,, the picture quality is also good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sam-swissarmy-sung device will leave you satisfied
on December 12, 2023
Posted by: Ghost60606
[This review was collected as part of a promotion.] I use it for everything. From work to play. All during the day. As well as nights. I find the ise of the Dex appt super helpful. I don't have a PC or laptop. And this thing runs it flawlessly. The camera is above all the most used app on my phone. Luv doing photography. And you couldn't ask for better. The phone is durable. And never lags or locks up. It is on the pricy side. But it's well worth it. I use this phone all the time. And will be purchasing a new one every time they come out. With this phone Samsung has outdone themselves and have caught my attention with this one. I love the s pen feature. Save me trying to find a pen and paper. Need to jot something done click and bam your done. The battery life on both these is beyond amazing. I hope to be able to purchase a new one in the near future. I will be trying to setup the streaming games on the device. I have read every where that you don't need to buy a next Gen console because with the service and this device your good to go. Plus you can play it on the big screen. Saves alot of money just have to be able to buy this phone and this sam-swissarmy-sung will do exactly what you want and need to do. So go buy one for everyone in your family. And you will not be disappointed ever. And neither will they
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the large screen and the pen
on December 12, 2023
Posted by: Moretolove
[This review was collected as part of a promotion.] Games, internet, text and phone calls and much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Amazing Phone!
on December 12, 2023
Posted by: Leonard
[This review was collected as part of a promotion.] This is not only the best Android I ever got but also it's the best phone I ever have and yes it's the best Samsung Phone I ever experienced as well, Samsung offers an excellent exclusive experience with their phones, customizable, Galaxy apps and a super duper fast CPU that makes the phone super fast to experience and play games on the go!! I love it and the DeX Experience with this phones makes me use them over the competition, I have now use the Samsung Galaxy Buds2 Pro and the Samsung Galaxy Watch 6 Classic and a Samsung TV thanks to this incredible phone, It's really hard to go back now without Samsung
Value
5
Written by a customer while visiting Samsung US