Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,886 Reviews)
Rating breakdown 16,886 reviews
5 Stars
14,895
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Love this phone. Wouldn't go to a different phone
on December 12, 2023
Posted by: Cilla2
[This review was collected as part of a promotion.] The camera is super clear, easy to use, the fact its also a note and has the stylus is great combo. Love this phone is the best no regrets. Recommend to anyone looking for a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera to capture special moments
on December 12, 2023
Posted by: Bridalbeth
[This review was collected as part of a promotion.] I love taking pictures of all my adventures so that my memories will be remembered. My new Samsung phone takes exceptional pictures that are very detailed especially at night. People always comment on how great the quality of my photos are. I also love taking a quick note with the stylus pen as its always handy. I also love that you can use the stylus to take a photo as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best Samsung yet!
on December 12, 2023
Posted by: Allyike
[This review was collected as part of a promotion.] Large capacity. Durable with a toddler. Pen works great. Highly recommend@
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast
on December 12, 2023
Posted by: doubleb
[This review was collected as part of a promotion.] I have had great experiences with my galaxy s23 ultra. It's very fast and always reliable. I play a lot of large memory games and the phone preforms flawlessly. The power that it has it even stays cool running a large game. Couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It looks so sleek and classy 😎
on December 12, 2023
Posted by: Corina32691
[This review was collected as part of a promotion.] First off this is the Best freaken cell phone , Ive ever had! I have the light jade green one and it looks really idk futuristic. Its like a good asset because Ive even gotten compliments when ive used it and more than 5 times for sure, cant remember. I can create so many things and it has so many uses that its amazing. Even the cameras are sooooo good that I never want to go back to any other model from now on. This phone has everything I need. It has style, its very useful and its speed is 👌 on point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, robust screen
on December 12, 2023
Posted by: TwistedVet
[This review was collected as part of a promotion.] Every iPhone user has ended up complementing me that my phone has a built in stylus. The screen and body seems to be very robust.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever
on December 12, 2023
Posted by: Luisp0831
[This review was collected as part of a promotion.] It is the best phone of all time, it is great for video games, for watching movies, for my work, it can do anything, even take measurements, and the camera is the best. You can take any photo or video in the best quality. In a few words, it is the best phone. what I had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's A Phone
on December 12, 2023
Posted by: Hooper7
[This review was collected as part of a promotion.] Everyday life is how,I'm use my phone. I believe that this phone is good and bad experience in some way. 1 storage problems, 2 connections problems 3 Drop callls. 4 The receiver said that it echo and scratching sounds on my end.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Aloha Hooper7,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity. Did you know that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Take a look at the article titled, "Dropped calls on a Samsung phone" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device's connection, linked below. Also, check out, "Manage storage on your Samsung Galaxy phone" to learn more about the various storage options that are available to you to alleviate any storage issues you may be having. Without having more information available regarding what you may be experiencing with your audio quality when you are making or receiving your calls and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support for further assistance when you have the available time out of your busy day. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity. Did you know that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Take a look at the article titled, "Dropped calls on a Samsung phone" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your device's connection, linked below. Also, check out, "Manage storage on your Samsung Galaxy phone" to learn more about the various storage options that are available to you to alleviate any storage issues you may be having. Without having more information available regarding what you may be experiencing with your audio quality when you are making or receiving your calls and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support for further assistance when you have the available time out of your busy day. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US