Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great features. Super clear screening.
on December 12, 2023
Posted by: Tipsieluv
[This review was collected as part of a promotion.] Absolutely love the Samsung product especially the phones. Each year the functions, the screening , the features get better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 12, 2023
Posted by: Btsv1230
[This review was collected as part of a promotion.] Great resolution. Wide display. Nice camera functions. Useful note/note pen. Well sync with Google. Long lasting battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on December 12, 2023
Posted by: Shadie
[This review was collected as part of a promotion.] Number 1 fan of the Galaxy Note my Favorite phone but I just love Galaxy ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on December 12, 2023
Posted by: Love2lovemyphone
[This review was collected as part of a promotion.] I have had this phone for a little over a month now and it exceeds my every expectation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Chris2Samsung
[This review was collected as part of a promotion.] Good phone for any Galaxy lover my only cons for this is i wish it had faster charging speeds and that the biometrics were a bit better. Sometimes the face unlock does not recognize my face but overall you won't be disappointed with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great phone with no faults with any features
on December 12, 2023
Posted by: AnthonyD
[This review was collected as part of a promotion.] I use my phone for work & personal use.
For work I use the styles often for taking notes and marking up photos from job sites. The bigger screen allows me to view pictures and write emails at the same time, and with ease.
For personal use I stream shows for an hour or 2 a day, and stream music for a good 8 hours a day and by the end of the day my battery life is still above 50%. It's Amazing. The photos and videos I take come out crystal clear and when I get pictures printed, they always ask if I took the photos with a professional camera and believe it when I tell them it was with my phone.
For personal use I stream shows for an hour or 2 a day, and stream music for a good 8 hours a day and by the end of the day my battery life is still above 50%. It's Amazing. The photos and videos I take come out crystal clear and when I get pictures printed, they always ask if I took the photos with a professional camera and believe it when I tell them it was with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing!
on December 12, 2023
Posted by: Bkiller
[This review was collected as part of a promotion.] I use my phone for everything; school, work, playing games, streaming shows, literally everything. It keeps up with it all and super fast!
My favorite features are the amazing camera!, the speed of it, the amazing graphics, everything.
I absolutely love this phone and highly recommend it to anyone and everyone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen freezes but speed is acceptable. Good vid
on December 12, 2023
Posted by: BP19leas
[This review was collected as part of a promotion.] Screen freezes but speed is acceptable. Good video quality.
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hi BP19leas,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Were you aware that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? Pretty awesome, right? For your convenience, I have linked our warranty below for your review. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Your current software update has also been linked below for your easy access. Please do not hesitate to reach out to us at Samsung Support if you have any questions after reviewing the provided resources or if you would like any further assistance. We're here to help you in any way that we can! Enjoy your holidays and thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Were you aware that Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship? Pretty awesome, right? For your convenience, I have linked our warranty below for your review. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Your current software update has also been linked below for your easy access. Please do not hesitate to reach out to us at Samsung Support if you have any questions after reviewing the provided resources or if you would like any further assistance. We're here to help you in any way that we can! Enjoy your holidays and thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US