Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Awesome!! Best ecosystem!!
on December 12, 2023
Posted by: Xtreme
[This review was collected as part of a promotion.] This si my main device I use it for everything... This is not just a phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and has amazing cameras
on December 12, 2023
Posted by: Estimator34
[This review was collected as part of a promotion.] I'm an estimator at my job and the clarity of the pictures this phone takes are amazing. Has great battery life through the day. The pen is a great addition as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is easy to operate. It has great storage
on December 12, 2023
Posted by: Robyn65
[This review was collected as part of a promotion.] It opens the apps quickly. And streams shows and movies very clearly. The games are smooth and they don't freeze
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like camera
on December 12, 2023
Posted by: Darkabiasth
[This review was collected as part of a promotion.] Used for work, basically is like a computer with out one.
I could do everything for my mobil device
I could do everything for my mobil device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] My last 2 phone have been the Galaxy Ultras and they do not disappoint. The camera is amazing and does more than I thought I needed. Gaming on the device is smooth, quick loading, and beautiful display. Having a stylus is a huge advantage for taking notes or signing digital documents. I have found my brand and model for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The devices has good features worth the upgrade
on December 12, 2023
Posted by: Jcmumx5
[This review was collected as part of a promotion.] I mainly use my phone for work and for social media. I'm super fond of this phone and it is my main phone I'd prefer to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Durable phone. Needs a better cpu
on December 12, 2023
Posted by: Kyreeboa914
[This review was collected as part of a promotion.] I love this phone but the cpu has issues so my rear camera stopped working
Value
3
Response from Samsung USBy Social Commerce, December 19, 2023
Hello Kyreeboa914,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Without having more details available regarding what you may be experiencing with your Galaxy S23 Ultra's camera functionality and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support at your leisure for further assistance and/or help with troubleshooting. Enjoy your holidays and thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, or dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Without having more details available regarding what you may be experiencing with your Galaxy S23 Ultra's camera functionality and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support at your leisure for further assistance and/or help with troubleshooting. Enjoy your holidays and thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best set of cameras around
on December 12, 2023
Posted by: FireUp
[This review was collected as part of a promotion.] While running a nonprofit that serves military and first responders dealing with PTSD I lean on my S23 Ultra to capture photos and videos of the events we do. From outdoor workouts, ice baths, or talks around the fire pit, the S23 Ultra always gets me amazing content that I can easily use on social media or share.
Value
5
Written by a customer while visiting Samsung US