Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
s23 ultra review
on March 15, 2023
Posted by: jammy10
[This review was collected as part of a promotion.] I use the phone for personal and work usage. it's definitely a big upgrade from the last phone I had (s21 ultra). the SD card slot is what would be nice if it put on future galaxy devices.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade
on April 24, 2023
Posted by: Tutu22
[This review was collected as part of a promotion.] I am enjoying my S23 ultra, I use the s pen a lot more often than I thought. The size is very comfortable, and i find it easier to handle than my previous phone. The camera is amazing, and I have been able to capture some amazing memories. I have had issues with the Bluetooth connectivity with audio which makes me miss the headphone jack. I have not had any issues with network connections, which was the only reason I upgraded my phone. I have been a Samsung user since 2009, and this phone is just a very satisfying addition to my trust in this brand. On a more serious note, fix the Bluetooth issues since the latest update.
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on May 1, 2023
Posted by: Traveler
[This review was collected as part of a promotion.] Im coming from a s22 to the s23 Ultra and the camera feature is amazing! I have always been a Note fan until they discontinued it but the S23 ultra doesnt make me miss it! Im amazed at everything it does! Its smooth doesnt freeze up, doesnt get hot. Battery life is awesome. I have nothing bad to say about this phone. Great job Samsung! Cant wait to see what you will do with the s24 ultra that can top the s23 ultra! Well there is ONE thing that I have missed was the extra micro sd card slot. If it had that it would top every phone i have ever had. I miss the extra micro sd slot!
Written by a customer while visiting Samsung US
Customer Rating
5
I love the upgrades but miss the memory slot
on May 2, 2023
Posted by: RyPKelley
[This review was collected as part of a promotion.] I upgraded from the Note 20 and I use it for graphic design. Overall the phone is fantastic and the updated features are phenomenal. I just really wish that there was still a memory card slot.
Written by a customer while visiting Samsung US
Customer Rating
5
All around awesomeness
on May 29, 2023
Posted by: StuPedasso
[This review was collected as part of a promotion.] The screen is huge. It comes with a stylus which I have not used at all yet. The phone has so much memory and is wicked fast. Camera takes amazing video and fanyasric pictures. The only issue i have with the Samsung Galaxy S23+ is that there is no micro sd card slot. Those slots are for more than just memory. It allows swapping data feom one device to another and others. The speakers can be a little louder as well on speaker phone
Written by a customer while visiting Samsung US
Customer Rating
3
Not worth the money spent on it
on September 11, 2023
Posted by: Johngotti
[This review was collected as part of a promotion.] Try watching movies on it and its not even the best picture my older phone was better and then I got stupid stuff that pops up all he time and kicks me in to another web. Sucks
Value
3
Response from Samsung USBy Debra, Social Commerce, September 15, 2023
Howdy Johngotti,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Feel free to check out the article titled, "Get rid of pop-up ads on your Galaxy phone" for more information regarding the removal of those unwanted ads. I have included a link below that contains the recommended article. Without knowing more information, like your previous model of device, or what you may be currently experiencing with your current device, I suggest reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Feel free to check out the article titled, "Get rid of pop-up ads on your Galaxy phone" for more information regarding the removal of those unwanted ads. I have included a link below that contains the recommended article. Without knowing more information, like your previous model of device, or what you may be currently experiencing with your current device, I suggest reaching out to Samsung Support if you would like further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've ever had
on September 11, 2023
Posted by: Lizard
[This review was collected as part of a promotion.] I got my phone because of the camera it takes some of the best cameras of the Moon there's so many different options you can do with your stylus it has a good battery life not too many bad things to say about it the screen is glass and unfortunately I had my keys in my pocket and it cracked a little corner of the screen it hasn't gotten any bigger but yet it's a bummer I love the wireless charger I charge my earbuds when I'm on vacation or when I'm out of town working with my phone didn't even know this was a option but it is I love that I can also charge my SmartWatch with my phone you have to turn the feature on but it's there also I like Samsung so much I got my wife one and my daughter one best phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S23 Ultra # 1
on November 14, 2023
Posted by: Bhallin2
[This review was collected as part of a promotion.] The camera is this phones best feature, love snapping pictures. The pen is also a very attractive feature. I stream music, and movies all day. It's screen resolution is surpurb. Love this phone, undoubtedly my best phone yet!
Value
5
Written by a customer while visiting Samsung US