Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Great phone but as software issues
on December 12, 2023
Posted by: skurvey
[This review was collected as part of a promotion.] My biggest issue is that it seems to want to change to a different language every so often.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Howdy Skurvey,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management > Language. 2. Tap + Add language and select a language from the list. 3. Tap Set as default to change the device language. * To switch to another language on the list, tap the desired language, and then tap Apply. For your convenience, I have included a link below that contains your device manual for you to reflect back on. If you would like any further assistance, please feel free to contact Samsung Support for further assistance at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management > Language. 2. Tap + Add language and select a language from the list. 3. Tap Set as default to change the device language. * To switch to another language on the list, tap the desired language, and then tap Apply. For your convenience, I have included a link below that contains your device manual for you to reflect back on. If you would like any further assistance, please feel free to contact Samsung Support for further assistance at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Premium but powerful
on December 12, 2023
Posted by: Kennyreviews
[This review was collected as part of a promotion.] Quite the expensive option but everything about it is top of the line. The screen is massive and very vibrant, the battery lasts a good long while, and the pen is simply great for drawing. If you're a power user and you know you can make use of all of its power, it's absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile phone hands down
on December 12, 2023
Posted by: Deejay
[This review was collected as part of a promotion.] Lots of features that makes the phone a mobile professional photo, video and compact personal computer. Video and photo quality is the best. Calls are clear and fast. Long battery life lasts near 48 hours.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera.
on December 12, 2023
Posted by: dianaz
[This review was collected as part of a promotion.] I move a way from samsung phones for a couple years and then Found my way back and i'm so glad I did. I absolutely love the camera on this phone. And I love the capabilities of the phone to do everything that I needed to do plus the storage was wonderful. I have more than enough room to be took on the pictures I want. Or videos and save them on this phone. It was very easy to transfer everything over from my old phone to this one and to be able to get this 1 up and running within an hour of its arrival.
Please keep up the good work and continue to make great Phone's like my ultra.
Please keep up the good work and continue to make great Phone's like my ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool features
on December 12, 2023
Posted by: Madicakes
[This review was collected as part of a promotion.] Already frozen up on me 2x but otherwise I love it so far
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 12, 2023
Posted by: KavoTheGodd
[This review was collected as part of a promotion.] I use this phone for everything since I'm always and the go between fixing cars and going to work and managing my personal music, Samsung has always been the way to go and this phone will lead you down the way of success
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: HomeschoolmomAZ
[This review was collected as part of a promotion.] This is the best phone! I love the camera so much. The zoom on the camera is what sold this phone to me and I have no regrets. I love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Indestructible
on December 12, 2023
Posted by: Thothchild
[This review was collected as part of a promotion.] Amazing inside and out. Survives everything I need it to
Value
5
Written by a customer while visiting Samsung US