Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Reliable and innovative
on December 12, 2023
Posted by: Magss88
[This review was collected as part of a promotion.] Great overall phone , Love the picture quality and the general build materials
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is a headache
on December 12, 2023
Posted by: RandyBobandy
[This review was collected as part of a promotion.] I've had quite a few problems with this phone resulting in my sending it in twice. None of which yielded an idea why the device was acting up to begin with.
My first complaint was a loss of features from the s10 I upgraded from, the heart rate sensor, headphones jack and SD expansion slot.
Currently with the new OneUI update I had the ability to change my live wallpaper on the lockscreen using 3rd party apps taken away. Pretty neat they even bothered to do that if you ask me.
And despite all my tinkering with the camera and having a photographer setup pro mode, the results still look like my s10 in terms of quality.
Value
2
Response from Samsung USBy Social Commerce, December 18, 2023
Hello there RandyBobandy,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. Were you aware that your Galaxy S23 Ultra utilizes a USB-C charging/audio port that can be used for your wired headphones to listen to your content? If you do not have compatible wired headphones, you could grab an USB-C to 3.5mm adapter if you wanted to listen to your current wired headphones. Of course, Bluetooth Buds are always an option, too! You have several options available to listen to your content with your Galaxy device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. Please do not hesitate to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. Wishing you a wonderful holiday season and thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. Were you aware that your Galaxy S23 Ultra utilizes a USB-C charging/audio port that can be used for your wired headphones to listen to your content? If you do not have compatible wired headphones, you could grab an USB-C to 3.5mm adapter if you wanted to listen to your current wired headphones. Of course, Bluetooth Buds are always an option, too! You have several options available to listen to your content with your Galaxy device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. Please do not hesitate to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. Wishing you a wonderful holiday season and thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
First Ultra and I love it!
on December 12, 2023
Posted by: Lickychadwick
[This review was collected as part of a promotion.] Camera is best ever, speed is epic, and screen is magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S-pen, smooth gaming experience, awesome camera.
on December 12, 2023
Posted by: Achilles10
[This review was collected as part of a promotion.] I use it for everything like for my school work, gaming, storing files . So far, i like it. S pen is really fun to play with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on December 12, 2023
Posted by: Chumba
[This review was collected as part of a promotion.] I use it for all things throughout the day whether it's on chumba, taking pictures at work and to write notes down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23
on December 12, 2023
Posted by: Plantbased
[This review was collected as part of a promotion.] By far this is my favorite phone from Samsung. No issues crashing. . Very fast and smooth operating system. Screen resolution is beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one so far
on December 12, 2023
Posted by: Gustave0007
[This review was collected as part of a promotion.] Best camera I take pics of the moon in all her phases. It has fallen into the tub with me for a while nothing happens. Fast as a computer. The pen. The voice control. I'm in love can't wait for the s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in class
on December 12, 2023
Posted by: Ken8282
[This review was collected as part of a promotion.] Packed with all the features that you need and not been locked to one ecosystem.
Value
5
Written by a customer while visiting Samsung US