Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,886 Reviews)
Rating breakdown 16,886 reviews
5 Stars
14,895
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
First Ultra and I love it!
on December 12, 2023
Posted by: Lickychadwick
[This review was collected as part of a promotion.] Camera is best ever, speed is epic, and screen is magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S-pen, smooth gaming experience, awesome camera.
on December 12, 2023
Posted by: Achilles10
[This review was collected as part of a promotion.] I use it for everything like for my school work, gaming, storing files . So far, i like it. S pen is really fun to play with.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on December 12, 2023
Posted by: Chumba
[This review was collected as part of a promotion.] I use it for all things throughout the day whether it's on chumba, taking pictures at work and to write notes down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23
on December 12, 2023
Posted by: Plantbased
[This review was collected as part of a promotion.] By far this is my favorite phone from Samsung. No issues crashing. . Very fast and smooth operating system. Screen resolution is beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one so far
on December 12, 2023
Posted by: Gustave0007
[This review was collected as part of a promotion.] Best camera I take pics of the moon in all her phases. It has fallen into the tub with me for a while nothing happens. Fast as a computer. The pen. The voice control. I'm in love can't wait for the s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best in class
on December 12, 2023
Posted by: Ken8282
[This review was collected as part of a promotion.] Packed with all the features that you need and not been locked to one ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but as software issues
on December 12, 2023
Posted by: skurvey
[This review was collected as part of a promotion.] My biggest issue is that it seems to want to change to a different language every so often.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Howdy Skurvey,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management > Language. 2. Tap + Add language and select a language from the list. 3. Tap Set as default to change the device language. * To switch to another language on the list, tap the desired language, and then tap Apply. For your convenience, I have included a link below that contains your device manual for you to reflect back on. If you would like any further assistance, please feel free to contact Samsung Support for further assistance at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management > Language. 2. Tap + Add language and select a language from the list. 3. Tap Set as default to change the device language. * To switch to another language on the list, tap the desired language, and then tap Apply. For your convenience, I have included a link below that contains your device manual for you to reflect back on. If you would like any further assistance, please feel free to contact Samsung Support for further assistance at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Premium but powerful
on December 12, 2023
Posted by: Kennyreviews
[This review was collected as part of a promotion.] Quite the expensive option but everything about it is top of the line. The screen is massive and very vibrant, the battery lasts a good long while, and the pen is simply great for drawing. If you're a power user and you know you can make use of all of its power, it's absolutely worth it.
Value
5
Written by a customer while visiting Samsung US