Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,886 Reviews)
Rating breakdown 16,886 reviews
5 Stars
14,895
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Amazing! So fast and responsive!
on December 12, 2023
Posted by: Nickyd
[This review was collected as part of a promotion.] Use it for work, school, gaming, video streaming, video calls. It does it all! And it's so fast. Samsung also keeps it secure and up-to-date!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!!!! Samsung always delivers.
on December 12, 2023
Posted by: Snah50
[This review was collected as part of a promotion.] I use my phone for everything. I stream, game, use for work, photos. If you can think of it this phone will deliver. I never have issues with service. When paired with an otter box the phone is perfect and well protected. I also love the pre installed S-Pen. This is my first time actually using this amazing and handy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
im able to run my business just using my phone!
on December 12, 2023
Posted by: Love2Fix
[This review was collected as part of a promotion.] I use the S23 Ultra and I run a mobile mechanic business, this phone allows me to have my customers sign using the S-pen feature. Which makes it quick and easy for my customers. Im able to highlight the areas in the invoice for more convenience for my customers.
The camera quality is amazing, im able to take pictures with exquisite detail.
If you are an apple user and feel confined to the ability of what Apple can do I highly suggest samsungs S23 series to expand your creativity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is super smooth!
on December 12, 2023
Posted by: Shozeal
[This review was collected as part of a promotion.] I use my galaxy for almost everything, from document reviews to photo/video editing. I use it to stream live sports events. Also, for movies and shows, it's my second TV away from home. The pictures quality is - wow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen review
on December 12, 2023
Posted by: Lovemygal
[This review was collected as part of a promotion.] I use my galaxy s23 ultra for videos to watch movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra
on December 12, 2023
Posted by: Apex32
[This review was collected as part of a promotion.] I am migrating my use from the galaxy fold. There is likely no going back for me. I love my Samsung ultra this phone so far is very reliable the screen is beautiful. The battery life is one of my biggest surprises it really last for so long. I love the integrated s pen functions. I also enjoy multimedia with my galaxy buds on this awesome display. Mostly impressed with the ability to use Google messaging app compared to what used to be the flagship messaging system previously this new app allows me to message seamlessly with great suggestions I'm able to include the things I want to in my messages no more compressed bad quality image files. Oh yeah the camera is just so good you need to experience it personally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and innovative
on December 12, 2023
Posted by: Magss88
[This review was collected as part of a promotion.] Great overall phone , Love the picture quality and the general build materials
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is a headache
on December 12, 2023
Posted by: RandyBobandy
[This review was collected as part of a promotion.] I've had quite a few problems with this phone resulting in my sending it in twice. None of which yielded an idea why the device was acting up to begin with.
My first complaint was a loss of features from the s10 I upgraded from, the heart rate sensor, headphones jack and SD expansion slot.
Currently with the new OneUI update I had the ability to change my live wallpaper on the lockscreen using 3rd party apps taken away. Pretty neat they even bothered to do that if you ask me.
And despite all my tinkering with the camera and having a photographer setup pro mode, the results still look like my s10 in terms of quality.
Value
2
Response from Samsung USBy Social Commerce, December 18, 2023
Hello there RandyBobandy,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. Were you aware that your Galaxy S23 Ultra utilizes a USB-C charging/audio port that can be used for your wired headphones to listen to your content? If you do not have compatible wired headphones, you could grab an USB-C to 3.5mm adapter if you wanted to listen to your current wired headphones. Of course, Bluetooth Buds are always an option, too! You have several options available to listen to your content with your Galaxy device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. Please do not hesitate to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. Wishing you a wonderful holiday season and thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. Were you aware that your Galaxy S23 Ultra utilizes a USB-C charging/audio port that can be used for your wired headphones to listen to your content? If you do not have compatible wired headphones, you could grab an USB-C to 3.5mm adapter if you wanted to listen to your current wired headphones. Of course, Bluetooth Buds are always an option, too! You have several options available to listen to your content with your Galaxy device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. Please do not hesitate to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any further assistance. Wishing you a wonderful holiday season and thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/specs/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US