Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone is Absolutely the best operating phone
on December 12, 2023
Posted by: 2savage
[This review was collected as part of a promotion.] Movies gaming music. I use my phone for virtually everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone & greatest pictures
on December 12, 2023
Posted by: Cannabliss
[This review was collected as part of a promotion.] I got this phone due to needing a phone with a better camera. This one blows my mind! I don't even have to try and the picture is wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Supreme technology
on December 12, 2023
Posted by: mechform
[This review was collected as part of a promotion.] This device is very quick, and easy to use. Updates every few months, and has great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung so far.
on December 12, 2023
Posted by: ChevyMan83
[This review was collected as part of a promotion.] I have had some sort of Galaxy device since the note 4 came out and I have been hooked ever since. The 23 Ultra is by far the best one yet. I didn't necessarily need the S Pen but it does come in handy at times. The camera it top notch, the screen resolution is great and it runs really smoothly. I can't really say enough about it. Great product, can't wait for the next one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra has Ultra in it's name for a reason!
on December 12, 2023
Posted by: Jhwookie
[This review was collected as part of a promotion.] I have had many Samsung S series over the years including Notes, Pluses and Ultras. There is a clear line of improvements from year to year and this phone handles everything I throw at it. I stream a lot of video including full football games. The screen is big enough and super crisp to let me forget I'm watching on a phone. I also game a good amount on the phone. I don't experience any noticeable lag, even while using a Bluetooth controller. Having a family means I take tons of pictures. I'm always the one that everyone asks to take the pictures. The s23 Ultra consistently takes better photos. Samsung's S series has constantly made phones that I would enjoy using for multiple years and feel fomo or instant regret like I have with other manufacturers. #S23Ultraforthewin
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Minor malfunctions...
on December 12, 2023
Posted by: BerryRare
[This review was collected as part of a promotion.] The phone overall is great, but I've had to switch it out a few times thus far due to missed calls and messages. I've inky had the phone a few months and the issue continues to occur. There is also a volume issue that continues to occur and the settings have to be adjusted frequently or notifications are not heard or received.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Salutations BerryRare,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Check out the article that I have linked below for you titled, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help you resolve what you may be experiencing with your missed calls and messages. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If you have not done so already, please make sure that your software on your Galaxy S23 Ultra is up to date. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Please feel free to contact Samsung Support after reviewing the resources provided and let us know if you would like any further assistance. Enjoy your holiday season and thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Samsung-Care-Plus
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. Check out the article that I have linked below for you titled, "Samsung phone has poor signal and cannot use data or make calls" and "Messages on Samsung phone are slow, do not send, or cannot be received" to help you resolve what you may be experiencing with your missed calls and messages. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If you have not done so already, please make sure that your software on your Galaxy S23 Ultra is up to date. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Please feel free to contact Samsung Support after reviewing the resources provided and let us know if you would like any further assistance. Enjoy your holiday season and thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The successor to the Galaxy Note
on December 12, 2023
Posted by: SeanFromIT
[This review was collected as part of a promotion.] Inclusion of the S Pen makes the S2X line the most capable PDA on the market today.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My experience with the Galaxy S series phone
on December 12, 2023
Posted by: Kwas007
[This review was collected as part of a promotion.] I use my Galaxy S everyday, multiple times per day. Wether it be for talking, messaging, traveling, relaxing to a tune, or checking out a new video, this phone definitely gets used an average of 6 actual hours per day. The camera is pretty decent, however I experience difficulties photographing through a telescope even with the proper eyepiece mount for the phone. The camera used keeps switching from one to another, so it is very difficult to do night photography. I'd say the least favorite aspect of the S phones are the weakness of the glass. Front side, back side, case, no case, it never seems to matter but every Galaxy S phone I've owned all have broken screens, which are not cheap to repair. Finally, the removal of the micro-sd slot starting with the S21 is extremely irritating. Constantly out of room and needing to continually move content to my laptop. Other than that, phone is pretty great. Honestly don't see myself spending any more, and the S24 won't be a future purchase.
Value
2
Response from Samsung USBy Social Commerce, December 18, 2023
Greetings Kwas007,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom? Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. The Galaxy S23 Ultra offers incredible camera function so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. Have no fear, the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device. We also have offer Samsung Care+ that can be added to your eligible devices to extend physical damage coverage to protect your investment. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. If you're looking for more storage for your device, check out the article titled, "Manage storage on your Samsung Galaxy phone" to learn more about your various cloud-based storage options available to you, linked below. Feel free to reach out to Samsung Support if you have questions for us or if you would like any further assistance. Happy holidays and thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom? Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. The Galaxy S23 Ultra offers incredible camera function so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. Have no fear, the armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) make the Galaxy S23 Ultra a durable device. We also have offer Samsung Care+ that can be added to your eligible devices to extend physical damage coverage to protect your investment. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. If you're looking for more storage for your device, check out the article titled, "Manage storage on your Samsung Galaxy phone" to learn more about your various cloud-based storage options available to you, linked below. Feel free to reach out to Samsung Support if you have questions for us or if you would like any further assistance. Happy holidays and thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US