Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,884 Reviews)
Open Ratings Snapshot
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Best phone I have had
on December 12, 2023
Posted by: Gordoman
[This review was collected as part of a promotion.] I am a heavy user of video streaming and work related actions.
I have all day battery for most of my heavy days and if not I can top it off in like 10 mins to get me through the rest of the day.
Only wish I had a memory slot for expansion like the older models
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid workhorse that's a LOT of fun!
on December 12, 2023
Posted by: BreadedToast
[This review was collected as part of a promotion.] What a great value!! Since I've gotten this phone I've used it for so many things. Maybe more than I'm able to list here. It's a great phone for calls they don't drop. The 5G works as you expected to. I've used it as a computer for months connecting it to a wireless mouse and keyboard and curved monitor for work. And I really enjoyed it I was surprised that Dex worked so well. I have played Xbox on it and got into a new game and then started playing it on the console once I finally got it. I've stopped looking for cameras to buy because this camera has all the cameras I need. I would need to spend three times as much as I've spent on this phone to get a better camera than I have right now. It's fast and gets great update to make it even better. Well worth the money!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has the best features
on December 12, 2023
Posted by: McQueen
[This review was collected as part of a promotion.] I use my device for everything connecting with friends and family, work, time clock or alarm system, navigation and browsing through all my social media networks. Whatever you can think of it does it for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth every penny
on December 12, 2023
Posted by: Smasung4life
[This review was collected as part of a promotion.] I use the 200mp camera, the cpu and ram capacity to edit audio and video without lag. I use my spen daily for exact pressing and avoiding accidental incorrect presses, for taking notes, for scrolling typing ingredients one handed and more!
I use the capability of multiple bt connections for connecting to my laptop, watch, headphones, tablet, tv and more.
I use the mobile Hotspot 5g antenna to maintain lightning fast speeds of my connected devices.
I make use of quick share and nearby share to share concert photos and videos and photos of my god daughter with friends and family.
I make use of the 256g memory and the ability to use a USB c thumb drive to store all the photos and videos I take.
I make use of the secure folder to keep apps like paypal separate so that durring regular use I can use the website to convert other currencies to mine. I use the second app in the secure folder to aid the one on the main portion.
I love how with developer options I can make my phone mine and keep my preferences even if an app does not want to let me do.
I love the ability to use dark mode and force apps to use dark mode if I so chose.
I use the multiple play stores to have multiple copies of the same app to be logged into different accounts for different reasons.
I dislike driving mode as it blocks phone calls and that is dangerous to those of us with medical conditions.
I do not like that some of my favorite features have been removed, like the extra volume button ot the ir module.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on December 12, 2023
Posted by: TheDog
[This review was collected as part of a promotion.] I use it heavily for my work and personal life and it is hands down the best phone I've ever owned
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why did I wait so long?
on December 12, 2023
Posted by: LeShane
[This review was collected as part of a promotion.] I consider myself a technology afficionado of sorts. Been working on servers and networks for over 20 years and have an extreme Cell Phone problem. I love getting new ones. I have at least 7 of Samsungs phones but I've never bought the ultra till now. It's simply the best! You can climb no higher than Everest and you cant do better than The S23 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect in every way
on December 12, 2023
Posted by: Samsung4life121
[This review was collected as part of a promotion.] It works perfect anytime and anywhere I use it for pretty much everything because it's a phone that can do all work and entertainment get the best photos and the zoom is crazy best phone ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung always performs
on December 12, 2023
Posted by: Samsungdevotee
[This review was collected as part of a promotion.] I use my phone for all the normal activities but especially gaming. The graphics are so crisp that I use it more than my tablet. Battery life is a little less than I would like but to be expected with my heavy usage. I upgraded from the 22 and yes, there is a big difference.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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