Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone ever!
on December 12, 2023
Posted by: jgeezy
[This review was collected as part of a promotion.] This phones performance is unmatched. It fast and has a beautiful display. The camera is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and speed.
on December 12, 2023
Posted by: Chris04
[This review was collected as part of a promotion.] Great features and great camera and display.
I am satisfied with s23 ultra model.
I am satisfied with s23 ultra model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on December 12, 2023
Posted by: Stormsamsung
[This review was collected as part of a promotion.] I use this phone for everything, personal and work related. It's my little computer that I much prefer over my desktop that collects dust. It's a super responsive phone and its sleek and comfortable to hold. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is ok
on December 12, 2023
Posted by: Jonsnw
[This review was collected as part of a promotion.] The phone is just ok. Seems to have taken a step back from what I've come to expect. I've had nothing but problems with Facebook messenger not sending messages or not receiving messages
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hi there Jonsnw,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. When you have a free moment out of this busy holiday season, take a look at the article that I have linked below for you titled, "Apps on Samsung phone are not sending notifications" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Facebook Messenger app sending and receiving your messages. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions. We are always here to assist you in any way that we can. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. When you have a free moment out of this busy holiday season, take a look at the article that I have linked below for you titled, "Apps on Samsung phone are not sending notifications" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Facebook Messenger app sending and receiving your messages. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions. We are always here to assist you in any way that we can. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had the pleasure of using
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Currently I own the S23 ultra 5g. It has been the best phone I have ever owned. I use it as a tablet, computer, tv, media source, data research device and most importly a phone. Recently I purchased an iPhone 15 pro max. Although a good phone, I cannot seem to pick up the iPhone when needing to perform any task. The Samsung is my go to. From the interface, use ability, and simplicity; all the way to the complexity, this phone yields a much greater experience. I do not ever see myself attempting to use another device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best on the market, hands down.
on December 12, 2023
Posted by: Great1
[This review was collected as part of a promotion.] I use the Ultra S23 for so much: Work Apps, Social media, Games, etc. My favorite is the camera zoom. It's so clear at its distance, it should be illegal (kidding). But yes, it's the best phone camera on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy ultra
on December 12, 2023
Posted by: Nasty45
[This review was collected as part of a promotion.] I use to be a hard core Apple guy but decided to see what all the hype was about with the camera. It's clearly a big difference in the quality. I'm yet to go through all the other features like gaming. Since I've switched I need a new Backbone controller to test that .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has alot of features
on December 12, 2023
Posted by: Meecees
[This review was collected as part of a promotion.] Gaming is good I run an emulator tends to lag a little bit at times but great performance overall, streaming is great as well overall good phone
Value
5
Written by a customer while visiting Samsung US