Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great phone
on December 12, 2023
Posted by: RevRay
[This review was collected as part of a promotion.] I live on this phone. The pictures are quality. I can do anything I need too on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I was hoping for
on December 12, 2023
Posted by: KoufaxDad
[This review was collected as part of a promotion.] I use my phone for a variety of reasons: work, games, photographing my busy family, keeping up with friends and family... the phone is always busy! The s23 ultra gives me the battery life, processing power and camera quality that I need to do the things that are important to me. I've tried the other brands and they just don't compare.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a Great Product
on December 12, 2023
Posted by: Gdubz0018
[This review was collected as part of a promotion.] Probably the best phone I've ever used, overall. Snappy, powerful, great battery life, and for me, was a noticable upgrade from the S22 Ultra. The only down side I have really noticed is that when using always on display, sometimes my clock will get burnt into the screen. Not sure if there will be any issues with the screen long term, but that's the only reason I didn't give it five stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on December 12, 2023
Posted by: ultrahawg1
[This review was collected as part of a promotion.] I use this phone daily for calls, maps, texts, social media, games, and web browsing. It is fast, reliable, and has great connectivity. I just wish there was no bloatware that can't be removed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on December 12, 2023
Posted by: jgeezy
[This review was collected as part of a promotion.] This phones performance is unmatched. It fast and has a beautiful display. The camera is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and speed.
on December 12, 2023
Posted by: Chris04
[This review was collected as part of a promotion.] Great features and great camera and display.
I am satisfied with s23 ultra model.
I am satisfied with s23 ultra model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on December 12, 2023
Posted by: Stormsamsung
[This review was collected as part of a promotion.] I use this phone for everything, personal and work related. It's my little computer that I much prefer over my desktop that collects dust. It's a super responsive phone and its sleek and comfortable to hold. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is ok
on December 12, 2023
Posted by: Jonsnw
[This review was collected as part of a promotion.] The phone is just ok. Seems to have taken a step back from what I've come to expect. I've had nothing but problems with Facebook messenger not sending messages or not receiving messages
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hi there Jonsnw,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. When you have a free moment out of this busy holiday season, take a look at the article that I have linked below for you titled, "Apps on Samsung phone are not sending notifications" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Facebook Messenger app sending and receiving your messages. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions. We are always here to assist you in any way that we can. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. When you have a free moment out of this busy holiday season, take a look at the article that I have linked below for you titled, "Apps on Samsung phone are not sending notifications" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Facebook Messenger app sending and receiving your messages. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions. We are always here to assist you in any way that we can. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
Written by a customer while visiting Samsung US