Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Front camera doesn't work right
on December 12, 2023
Posted by: Tsnick
[This review was collected as part of a promotion.] The phone works well and I like it. The front camera is always blurry and won't focus, EVER.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hi Tsnick,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality, linked below. Please feel free to contact Samsung Support if you would like any additional assistance after completing the above troubleshooting article. We are always here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality, linked below. Please feel free to contact Samsung Support if you would like any additional assistance after completing the above troubleshooting article. We are always here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Best Samsung Phone I've had.
on December 12, 2023
Posted by: Family1only
[This review was collected as part of a promotion.] The phone itself appearance is breath taking . It's so sleek and not to heavy. I love watch my Netflix shows on it. The picture and quantlity is out of this world AWESOME!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best samsung I have purchased.
on December 12, 2023
Posted by: Cooper4life
[This review was collected as part of a promotion.] I have been an android user since the beginning. Have tried several brands but always go back to Samsung. I am in the estimating field and love the included pen feature without having a large tablet. The camera is the best yet with zoom features that allow me to take close up pictures from the ground at heights of 45 feet that look like im on the roof. Clients are amazed at the clarity. I am able to take a picture and write in measurements and send them right to my distributor. They in turn are able to view that picture and measurements and custom make products for me. I have also dropped this phone of a 2 story home, land on a concrete pad, and didnt crack the screen. It has fallen down a chimney flue 3 stories into a cleanout with no damage. Luck or great craftmanship I am unsure but this phone has been a godsend for me and will never purchase another phone but samsung again. Many of my clients who have witnessed these amazing things say are switching to samsung. There are so many great things to write about this phone and how they help me in my daily business practices including reminders etc. But am running out of room. I could write a book. It is my lifeline and cant live without it. Thank you Samgsung for bringing back a phone worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is a beast
on December 12, 2023
Posted by: frostbyte
[This review was collected as part of a promotion.] This phone is a beast. I can throw any program at it trying to bogg it down. The phone just smiles at me and says that tickets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 12, 2023
Posted by: RevRay
[This review was collected as part of a promotion.] I live on this phone. The pictures are quality. I can do anything I need too on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I was hoping for
on December 12, 2023
Posted by: KoufaxDad
[This review was collected as part of a promotion.] I use my phone for a variety of reasons: work, games, photographing my busy family, keeping up with friends and family... the phone is always busy! The s23 ultra gives me the battery life, processing power and camera quality that I need to do the things that are important to me. I've tried the other brands and they just don't compare.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a Great Product
on December 12, 2023
Posted by: Gdubz0018
[This review was collected as part of a promotion.] Probably the best phone I've ever used, overall. Snappy, powerful, great battery life, and for me, was a noticable upgrade from the S22 Ultra. The only down side I have really noticed is that when using always on display, sometimes my clock will get burnt into the screen. Not sure if there will be any issues with the screen long term, but that's the only reason I didn't give it five stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on December 12, 2023
Posted by: ultrahawg1
[This review was collected as part of a promotion.] I use this phone daily for calls, maps, texts, social media, games, and web browsing. It is fast, reliable, and has great connectivity. I just wish there was no bloatware that can't be removed.
Value
5
Written by a customer while visiting Samsung US