Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
The best ever!
on December 12, 2023
Posted by: CaptRodd480
[This review was collected as part of a promotion.] This has been the best phone I've ever owned! This phone can do so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why buy a laptop
on December 12, 2023
Posted by: Whylaptop
[This review was collected as part of a promotion.] This phone does a better job, has more memory and ram than most laptops. Windows / Google docs, translates, has access to more programing, stores to the clouds, and with the cast feature/ Bluetooth controller @ 60 FPS I can play games on my 85 inch samsung TV ( works even on my old jvc) like an Xbox. Battery life even while going nuts on it for hours lasts all day. Photos and video are easy crisp, clear, and with the compression can be sent via most networks without chopping it up. Love this phone, and haven't used my laptop in months.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy exchange
on December 12, 2023
Posted by: Dakota99
[This review was collected as part of a promotion.] Upgraded my phone. The pr p cess was easy. Love my new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Capable Beyond Reason
on December 12, 2023
Posted by: Heizeus
[This review was collected as part of a promotion.] Frankly I'm stunned by Samsungs ability to polish every nook and cranny. I had expectations, from other Android devices and many other companies, but all expectations were severely limited.
From the S-Pen, to the speakers, all the way to the build quality and battery, it feels like this phone was designed to be the pinnacle in every possible respect.
I am sincerely amazed by this phone and the experience I've had with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Front camera doesn't work right
on December 12, 2023
Posted by: Tsnick
[This review was collected as part of a promotion.] The phone works well and I like it. The front camera is always blurry and won't focus, EVER.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hi Tsnick,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality, linked below. Please feel free to contact Samsung Support if you would like any additional assistance after completing the above troubleshooting article. We are always here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality, linked below. Please feel free to contact Samsung Support if you would like any additional assistance after completing the above troubleshooting article. We are always here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Best Samsung Phone I've had.
on December 12, 2023
Posted by: Family1only
[This review was collected as part of a promotion.] The phone itself appearance is breath taking . It's so sleek and not to heavy. I love watch my Netflix shows on it. The picture and quantlity is out of this world AWESOME!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the best samsung I have purchased.
on December 12, 2023
Posted by: Cooper4life
[This review was collected as part of a promotion.] I have been an android user since the beginning. Have tried several brands but always go back to Samsung. I am in the estimating field and love the included pen feature without having a large tablet. The camera is the best yet with zoom features that allow me to take close up pictures from the ground at heights of 45 feet that look like im on the roof. Clients are amazed at the clarity. I am able to take a picture and write in measurements and send them right to my distributor. They in turn are able to view that picture and measurements and custom make products for me. I have also dropped this phone of a 2 story home, land on a concrete pad, and didnt crack the screen. It has fallen down a chimney flue 3 stories into a cleanout with no damage. Luck or great craftmanship I am unsure but this phone has been a godsend for me and will never purchase another phone but samsung again. Many of my clients who have witnessed these amazing things say are switching to samsung. There are so many great things to write about this phone and how they help me in my daily business practices including reminders etc. But am running out of room. I could write a book. It is my lifeline and cant live without it. Thank you Samgsung for bringing back a phone worth every penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is a beast
on December 12, 2023
Posted by: frostbyte
[This review was collected as part of a promotion.] This phone is a beast. I can throw any program at it trying to bogg it down. The phone just smiles at me and says that tickets.
Value
5
Written by a customer while visiting Samsung US