Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,878 Reviews)
Rating breakdown 16,878 reviews
5 Stars
14,887
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
S23 ultra
on December 12, 2023
Posted by: Joshr123
[This review was collected as part of a promotion.] Good camera with much better battery life than s23
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on December 12, 2023
Posted by: Ryan602
[This review was collected as part of a promotion.] I love this phone especially jotting down notes really quick and the pin does not slip out easily like to pass versions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S23 ultra is an amazing phone, smooth,fast,
on December 12, 2023
Posted by: Love5280
[This review was collected as part of a promotion.] My S22 ultra is my everyday phone, I use it for work meetings, presentations, email, calendar events keeps my on track. I use the S23 for games I do watch movies on it when I travel.
The screen is amazing the pic quality is one of the best on the market. The color is bright brilliant I love how smooth the picture is and switching pages is about perfect. It does have great battery life it could always use bigger better battery life.
Can the company make a more powerful antenna? I know most of it is service but can't they make it stronger? I have came back to the S series after the note because of the now s pen. I think the S pen is a great feature to take notes to add to calendar dates I use it as a remote it's just endless on what we can do with the S pen. This phone has had no major problems within it.
The construction of the S 23 is tuff I have dropped it plenty of times no problems it's just al around a great phone.
The screen is amazing the pic quality is one of the best on the market. The color is bright brilliant I love how smooth the picture is and switching pages is about perfect. It does have great battery life it could always use bigger better battery life.
Can the company make a more powerful antenna? I know most of it is service but can't they make it stronger? I have came back to the S series after the note because of the now s pen. I think the S pen is a great feature to take notes to add to calendar dates I use it as a remote it's just endless on what we can do with the S pen. This phone has had no major problems within it.
The construction of the S 23 is tuff I have dropped it plenty of times no problems it's just al around a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever!
on December 12, 2023
Posted by: CaptRodd480
[This review was collected as part of a promotion.] This has been the best phone I've ever owned! This phone can do so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why buy a laptop
on December 12, 2023
Posted by: Whylaptop
[This review was collected as part of a promotion.] This phone does a better job, has more memory and ram than most laptops. Windows / Google docs, translates, has access to more programing, stores to the clouds, and with the cast feature/ Bluetooth controller @ 60 FPS I can play games on my 85 inch samsung TV ( works even on my old jvc) like an Xbox. Battery life even while going nuts on it for hours lasts all day. Photos and video are easy crisp, clear, and with the compression can be sent via most networks without chopping it up. Love this phone, and haven't used my laptop in months.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy exchange
on December 12, 2023
Posted by: Dakota99
[This review was collected as part of a promotion.] Upgraded my phone. The pr p cess was easy. Love my new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Capable Beyond Reason
on December 12, 2023
Posted by: Heizeus
[This review was collected as part of a promotion.] Frankly I'm stunned by Samsungs ability to polish every nook and cranny. I had expectations, from other Android devices and many other companies, but all expectations were severely limited.
From the S-Pen, to the speakers, all the way to the build quality and battery, it feels like this phone was designed to be the pinnacle in every possible respect.
I am sincerely amazed by this phone and the experience I've had with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Front camera doesn't work right
on December 12, 2023
Posted by: Tsnick
[This review was collected as part of a promotion.] The phone works well and I like it. The front camera is always blurry and won't focus, EVER.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hi Tsnick,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality, linked below. Please feel free to contact Samsung Support if you would like any additional assistance after completing the above troubleshooting article. We are always here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a look at the article titled, "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your camera functionality, linked below. Please feel free to contact Samsung Support if you would like any additional assistance after completing the above troubleshooting article. We are always here to help you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US