Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has been amazing super fast
on December 12, 2023
Posted by: Dirtys
[This review was collected as part of a promotion.] I use this phone all day whether it be for the camera the internet or gaming its all seamless the camera takes the best pictures of the moon I've ever seen the battery lasts all day as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice camera
on December 12, 2023
Posted by: Lakell
[This review was collected as part of a promotion.] I love this phone. The camera and all the features make my job easier. I was going to have to buy a camera, but this has made photos amazingly beautiful without. Highly recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as Note 8.
on December 12, 2023
Posted by: Jupiter
[This review was collected as part of a promotion.] Because galaxy 23 ultra mute, there is no way to tell if you receive a message or not. There is no iris unlock. Finger print unlock, sometimes doesn't work.
The best thing is only the battery last longer than Note 8.
The best thing is only the battery last longer than Note 8.
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hey Jupiter,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. Did you know that the Galaxy S23 Ultra offers you the option to customize your notification pop-up style which includes your Edge Lighting Style? This is where you can choose a style of edge lighting for your notifications. Here's how: From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. For your convenience, I have included the link to your device manual below to help you get better acquainted with your Galaxy S23 Ultra's features so that customizing your device will be that much easier for you. If you are having trouble unlocking your device because the fingerprint sensor isn't recognizing your prints, try entering your regular PIN, password, or pattern. If that still does not work, you can try remotely unlocking your device using SmartThings Find. For your convenience I have linked a couple of articles that you may find helpful with resolving what you have been experiencing with your device. The titles for those articles are, "Samsung phone is not recognizing fingerprints" and "Use the fingerprint sensor on your Galaxy phone or tablet." Be sure to check them out when you have the free time to do some quick troubleshooting steps on your device. Feel free to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. That's what we're here for! Have a blessed holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/answer/ANS00082563/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us. Did you know that the Galaxy S23 Ultra offers you the option to customize your notification pop-up style which includes your Edge Lighting Style? This is where you can choose a style of edge lighting for your notifications. Here's how: From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. For your convenience, I have included the link to your device manual below to help you get better acquainted with your Galaxy S23 Ultra's features so that customizing your device will be that much easier for you. If you are having trouble unlocking your device because the fingerprint sensor isn't recognizing your prints, try entering your regular PIN, password, or pattern. If that still does not work, you can try remotely unlocking your device using SmartThings Find. For your convenience I have linked a couple of articles that you may find helpful with resolving what you have been experiencing with your device. The titles for those articles are, "Samsung phone is not recognizing fingerprints" and "Use the fingerprint sensor on your Galaxy phone or tablet." Be sure to check them out when you have the free time to do some quick troubleshooting steps on your device. Feel free to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. That's what we're here for! Have a blessed holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/answer/ANS00082563/
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on December 12, 2023
Posted by: ClassySassy
[This review was collected as part of a promotion.] I love the camera it takes great pictures.
It's like having a small tablet on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does devices overall grade in every aspect
on December 12, 2023
Posted by: Davethegreat
[This review was collected as part of a promotion.] How many plumber? So this device has helped me out a lot. In all areas workplace and home usage it's great all around
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Galaxy Far Far Away
on December 12, 2023
Posted by: DanTheAZPandaMan
[This review was collected as part of a promotion.] It's a great device that simplifies my everyday use or need. From different apps to general use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ultra, watch and buds
on December 12, 2023
Posted by: Lovsamsung
[This review was collected as part of a promotion.] Love all my Samsung devices phone, TV's, watches stereo love Samsung and how well they work with each other way better then them 🍏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Functions and Overall wonderful phone
on December 12, 2023
Posted by: Flint1979
[This review was collected as part of a promotion.] Great Functions and Overall wonderful phone . Great photos easy operation system
Value
5
Written by a customer while visiting Samsung US