Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
I love s23 ultra
on December 12, 2023
Posted by: Wenz81
[This review was collected as part of a promotion.] Before i loved xioami, but after i used samsung galaxy s23 ultra everything changed. I loved s23 ultra camera zoom. I started it from S23 ultra then continued using the others samsung products like galaxy watch 5, galaxy tab s8+, and air buds 2 pro.. i hope next s24 ultra have a big upgrade with AI or 6000mah baterai build in and samsung give us s23ultra user a good price for trade in. So i can upgrade to s24 ultra. Thx u so much..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Storage is terrible
on December 12, 2023
Posted by: Flamingreese
[This review was collected as part of a promotion.] The phone os great, love the camera but the storage is terrible
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Howdy Flamingreese,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if additional storage is something that you would be interested in. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if additional storage is something that you would be interested in. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on December 12, 2023
Posted by: Legendslove
[This review was collected as part of a promotion.] I use my phone for business, school,and personal use. It is a multifunctional device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of a device
on December 12, 2023
Posted by: Ashton
[This review was collected as part of a promotion.] I have owned many android phones. And this one takes the cake when it comes to speed, battery life, accessibility, and shortcuts. The screen is extremely gorgeous and very bright when it needs to be. The high refresh rate is great for when you decide you want to watch something on the go. The camera can perform just as well as the pixel cameras and the zoom is something you have to witness for yourself. Honestly I am glad I bought the S23 Ultra and I do wish to see what Samsung has planned in the future for the successor to this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is one great phone ,with very great features.
on December 12, 2023
Posted by: Marvelous
[This review was collected as part of a promotion.] I use my phone for work , signing, writing and all. The screen size makes it easy to play and see games. Just a wonderful phone all around...........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone performance
on December 12, 2023
Posted by: Domo8088
[This review was collected as part of a promotion.] The phone camera quality is the best I've ever had and as far as the processor it's also fast and can handle multiple open apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall product!
on December 12, 2023
Posted by: Tnmac96
[This review was collected as part of a promotion.] I am a full time student as well as a busy mom balancing life all in the palm of my hand. This device not only gives me the capabilities of a computer in my hand but also makes organization and prioritization a breeze! The cameras are outstanding and have helped capture some of life's most precious moments, and the speed of the device is unmatched! Will never own a different model!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The McLaren of phones
on December 12, 2023
Posted by: Mjfeazell
[This review was collected as part of a promotion.] What else is there to say? This is the premier smartphone experience. From multitasking to gaming to watching my favorite shows, the S23 Ultra has been my go to phone.
The camera with the moon zoom blows away everyone who sees it and the other photo and video options are just as stunning. I love directors view for quick and easy capturing of different shot angles on the go so I can just shoot what I see without as much pre-planning my shots.
Xbox Game Pass has been a lifesaver for me as the S23 Ultra runs it beautifully while I'm traveling. Big, bright screen and no stutters while playing make this the best way to game on the go.
The S23 Ultra has been super reliable. I've experienced no crashes, lagging or reboots that happen sometimes on most phones as a power user.
Unless you want or need a bigger screen, the foldable help with this, then the S23 Ultra is hard to beat. Samsung has really refined what the expectations should be for an ultra premium phone.
Value
5
Written by a customer while visiting Samsung US