Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
It is a great phone
on December 12, 2023
Posted by: Lestat
[This review was collected as part of a promotion.] From the camera experience to the software efficiency, this phone has been an exemplary daily driver and a catalyst for the future phones to hit the market. I really love the battery life on this phone. It really gets me through the day and even more! The zoom on these cameras is also unheard of. They aswell, have an amazing AI system that make the photos sharper than they already are, which is something alot of smartphones arent able to fully accomplish. The S pen compliments the phone aswell with giving the user more creativity, and just much more fun overall. My one complaint is that the ram on the device is sometimes unstable, and can cause the phone to lose the ability to keep apps open and frequently lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my s23 ultra. Like that S Pen in insid
on December 12, 2023
Posted by: StwentythreeultraGirl
[This review was collected as part of a promotion.] I like my S 23 ultra. Much better than the S 22 Ultra. Nice pictures. Love included S pen. Unfortunately My screen broke pretty much right off with a protective liquid screen already applied. Still using it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product gives you the best options.
on December 12, 2023
Posted by: Gixxer1k2005
[This review was collected as part of a promotion.] This product gives you the best of both worlds. The S series and the old Note Series combined. Large screen. S-pen. Ultra Fast. Super Fast charging. Great for gaming or just browsing the web or if you need to do work on your phone, it's ready for that as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on December 12, 2023
Posted by: Jeff07
[This review was collected as part of a promotion.] The samsung s23 ultra is amazing this have excellent camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love s23 ultra
on December 12, 2023
Posted by: Wenz81
[This review was collected as part of a promotion.] Before i loved xioami, but after i used samsung galaxy s23 ultra everything changed. I loved s23 ultra camera zoom. I started it from S23 ultra then continued using the others samsung products like galaxy watch 5, galaxy tab s8+, and air buds 2 pro.. i hope next s24 ultra have a big upgrade with AI or 6000mah baterai build in and samsung give us s23ultra user a good price for trade in. So i can upgrade to s24 ultra. Thx u so much..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Storage is terrible
on December 12, 2023
Posted by: Flamingreese
[This review was collected as part of a promotion.] The phone os great, love the camera but the storage is terrible
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Howdy Flamingreese,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if additional storage is something that you would be interested in. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if additional storage is something that you would be interested in. Check out the Samsung article titled, "Manage storage on your Samsung Galaxy phone" for more great information regarding storage options on your device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/ https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on December 12, 2023
Posted by: Legendslove
[This review was collected as part of a promotion.] I use my phone for business, school,and personal use. It is a multifunctional device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse of a device
on December 12, 2023
Posted by: Ashton
[This review was collected as part of a promotion.] I have owned many android phones. And this one takes the cake when it comes to speed, battery life, accessibility, and shortcuts. The screen is extremely gorgeous and very bright when it needs to be. The high refresh rate is great for when you decide you want to watch something on the go. The camera can perform just as well as the pixel cameras and the zoom is something you have to witness for yourself. Honestly I am glad I bought the S23 Ultra and I do wish to see what Samsung has planned in the future for the successor to this phone.
Value
5
Written by a customer while visiting Samsung US