Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Good phone
on December 12, 2023
Posted by: Dexterity
[This review was collected as part of a promotion.] Only problem I had with a device is the stabilizer. It's constantly rattling in the phone I don't even have to shake it hard or violently for you to hear it.
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Hello there Dexterity,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind along the way during your morning commute, spilling your drink into your charging port, having your device stolen, or dropping and breaking your screen while bringing in groceries. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Without knowing more details regarding what you may be currently experiencing with your device as well as not being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to provide an additional layer of protection for your investment. It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind along the way during your morning commute, spilling your drink into your charging port, having your device stolen, or dropping and breaking your screen while bringing in groceries. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Without knowing more details regarding what you may be currently experiencing with your device as well as not being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
S2x Ultras can make online signatures easy
on December 12, 2023
Posted by: GearGuy
[This review was collected as part of a promotion.] My Samsung phones with S-Pens have been life savers for me since the Samsung Note 8.
Everyone has dealt with Web Apps that "want your signature" in a box on an online form. They tell you to use your finger to sign, select a character based signature, or choose another inaccurate methodology. Whichever you pick, it doesn't look like you real signature. It's an approximation of your handwriting.
Everyone has dealt with Web Apps that "want your signature" in a box on an online form. They tell you to use your finger to sign, select a character based signature, or choose another inaccurate methodology. Whichever you pick, it doesn't look like you real signature. It's an approximation of your handwriting.
Samsung's S-Pen allows you you sign whatever is needed on the Phone Screen, with a signature that is yours. The phone's web apps bring that signature box to a place where your trusty S-Pen wins, hands down, because you can enter and save your real signature.
I'm looking forward to a future of Real Signature, because of my S22 Ultra's S-Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I have the Note 10, not listed
on December 12, 2023
Posted by: Antshank40
[This review was collected as part of a promotion.] Unfortunately, I own the Note 10+, if I was to upgrade the S23 ultra would be my pick solely because it's similar to what I currently have with added features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 12, 2023
Posted by: Tonyyyy
[This review was collected as part of a promotion.] I use this phone for everything. It takes great photos and videos. I love gaming on it. It's like having a mobile PC that I can bring everywhere in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone
on December 12, 2023
Posted by: Lestat
[This review was collected as part of a promotion.] From the camera experience to the software efficiency, this phone has been an exemplary daily driver and a catalyst for the future phones to hit the market. I really love the battery life on this phone. It really gets me through the day and even more! The zoom on these cameras is also unheard of. They aswell, have an amazing AI system that make the photos sharper than they already are, which is something alot of smartphones arent able to fully accomplish. The S pen compliments the phone aswell with giving the user more creativity, and just much more fun overall. My one complaint is that the ram on the device is sometimes unstable, and can cause the phone to lose the ability to keep apps open and frequently lag.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my s23 ultra. Like that S Pen in insid
on December 12, 2023
Posted by: StwentythreeultraGirl
[This review was collected as part of a promotion.] I like my S 23 ultra. Much better than the S 22 Ultra. Nice pictures. Love included S pen. Unfortunately My screen broke pretty much right off with a protective liquid screen already applied. Still using it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product gives you the best options.
on December 12, 2023
Posted by: Gixxer1k2005
[This review was collected as part of a promotion.] This product gives you the best of both worlds. The S series and the old Note Series combined. Large screen. S-pen. Ultra Fast. Super Fast charging. Great for gaming or just browsing the web or if you need to do work on your phone, it's ready for that as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best
on December 12, 2023
Posted by: Jeff07
[This review was collected as part of a promotion.] The samsung s23 ultra is amazing this have excellent camera
Value
5
Written by a customer while visiting Samsung US