Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great phone
on December 12, 2023
Posted by: Lucifuge7
[This review was collected as part of a promotion.] I use my samsung for my mechanic shop. Having the s pen is very helpful when working on a car. I opted for 1 TB of memory and it by far exceeds my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best samsungs
on December 12, 2023
Posted by: Samsung2Buy
[This review was collected as part of a promotion.] It has a great camera. And great battery life. It hasn't failed me once. But I wish the snapchat and instagram camera using the Samsung is better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Use of product
on December 12, 2023
Posted by: Jefafa
[This review was collected as part of a promotion.] I use it for work, it takes very clear pictures from any distance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Plenty of memory, great speed.
on December 12, 2023
Posted by: Blake111
[This review was collected as part of a promotion.] I use my device for work, and for personal use as well, has great memory, fast speed, and able to navigate easily!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phones
on December 12, 2023
Posted by: MissSwagg
[This review was collected as part of a promotion.] Streams everything at super quality and speeds. Lightweight and easy to use. Love the s pen and the features i can use with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Feature for editing, Videos, Great UI
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] UI Well Designed
GAMING
EDITING
VIDEO STREAMING
EVERYTHING LOOKS GREAT
GAMING
EDITING
VIDEO STREAMING
EVERYTHING LOOKS GREAT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst Device I've owned
on December 12, 2023
Posted by: Shokker70
[This review was collected as part of a promotion.] I've had several of the S20 series on the past and they've all been great. This one is terrible. Slow, hesitates when trying to access anything. Texts won't come through probably 30% of the time until I pick the phone up and unlock it. 10 messages will come through. All with their correct timestamps. I could go on. Assuming I just got a lemon, but this phone is trash.
Value
2
Response from Samsung USBy Social Commerce, December 13, 2023
Hello there Shokker70,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some free time available out of your busy schedule, take a moment to revie the article that I have linked below for you titled, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you have described to be experiencing with your text messages. Have you updated the software on your device recently? If not, that's okay. I have also provided a link containing your recent software update below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some free time available out of your busy schedule, take a moment to revie the article that I have linked below for you titled, "Messages on Samsung phone are slow, do not send, or cannot be received" to help resolve what you have described to be experiencing with your text messages. Have you updated the software on your device recently? If not, that's okay. I have also provided a link containing your recent software update below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
So many options and ways to customize
on December 12, 2023
Posted by: Xxtankxxx
[This review was collected as part of a promotion.] I use this phone for personal and business uses. It is reliable and can handle all the apps needed. It also takes the best pictures for saving important memories and documents. Plenty of power and space. Never had any issues and would highly recommend.
Value
5
Written by a customer while visiting Samsung US