Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Best phone i have ever had
on December 12, 2023
Posted by: Happydad
[This review was collected as part of a promotion.] I use my phone in every aspect of my life. To begin i use my phone to notify me when my home and cars need maintenance done. I also use it to maintain records of home/car repairs allowing me a single point of access to all their records.
My house operates on a few different apps such as HVAC, Hot water heater, robot vacuums as well lights and sound system. My samsung S23 handles all these without issue at home and while i am away.
The 5g works without any issues. On car trips i am able to use navigation on my phone and the mobile hotspot which enables my 6 year old to entertain himself with his devices.
The camera and video are perfect. I use my S23 exclusively to make records of my families activities. My 6 year old is aspiring to make videos and he uses it as well.
I have paired my S23 with Samsung earbuds which give amazing sound. I use these a lot while walking, working out and working on cars and house.
The Samsung S23 also works very well as a phone and texting device! But i use it so much more i almost forgot to mention that.
I am really surprised just how integrated my Samsung is in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better than the s22 ultra
on December 12, 2023
Posted by: Dal0351
[This review was collected as part of a promotion.] Fits well in hand. Powerful battery last a long time. Screen is bright. Pictures come out crisp. Run half my business off of this and doesn't miss a beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on December 12, 2023
Posted by: Messa2
[This review was collected as part of a promotion.] Now that the camera is updated and I can turn off the AI enhancements, it's great. Previously it would over "correct" the image but now it's nice and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone; poor battery life
on December 12, 2023
Posted by: Kimberly
[This review was collected as part of a promotion.] Streams music and videos well. Great speakers. Great, clear, high quality videos. Best camera on the market . Poor battery life.
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Aloha Kimberly,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in that last bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 Ultra looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty amazing, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a wealth of information that you may find beneficial to optimizing your battery life of your device. Please do not hesitate to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always here to assist you in every way that we can! Happy Holidays and thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in that last bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 Ultra looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty amazing, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a wealth of information that you may find beneficial to optimizing your battery life of your device. Please do not hesitate to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always here to assist you in every way that we can! Happy Holidays and thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Best cell phone camera
on December 12, 2023
Posted by: PTpapakea
[This review was collected as part of a promotion.] S23 ultra 5G has the best cell phone camera providing me an endless enjoyment expirememting with photography and videograghy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing device in Galaxy S series
on December 12, 2023
Posted by: Meledav
[This review was collected as part of a promotion.] I use my device for both work and personal and I am able to access any application easily. The amount of memory allows me to have multiple applications as well as a ton of photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on December 12, 2023
Posted by: Emhunt
[This review was collected as part of a promotion.] I absolutely love Samsung I've had the phones for a very long time beginning with the S5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed and storage
on December 12, 2023
Posted by: Jmy7272
[This review was collected as part of a promotion.] I use my device for work and leisure and it handles both extremely well. The speed is amazing and I don't have to worry about storage at all. The S pen is super convenient and works well to take notes, draw or jot something down. Samsung does a great job with updates and making apps available. Would definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US