Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Samsung has the best phones. Love the technology
on December 12, 2023
Posted by: manpreet
[This review was collected as part of a promotion.] Have always been a fan of Samsung. My first phone was Samsung. Never switched to apple and never will. S23 ultra is an amazing phone. Its so handy especially for assignments ( i use Microsoft office). Camera quality top tier and so easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra is AMAZING!
on December 12, 2023
Posted by: DgLove
[This review was collected as part of a promotion.] I love how it takes beautiful pictures! The device is very responsive and smooth operating. Watching movies or playing games on the phone look beautiful and I have so much memory that im not even close to the limit. The screen is nice and big and the stylus is great foe signing documents and drawing. This is definitely my favorite Samsung phone thus far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
INCREDIBLE
on December 12, 2023
Posted by: B1gb3ar10
[This review was collected as part of a promotion.] I was never one to have to have the best phones, just whatever worked... Upgrading to the S23 Ultra was life changing it is incredibly fast and has extraordinary features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upped my Game
on December 12, 2023
Posted by: Tenacity
[This review was collected as part of a promotion.] Speed, I wanted this phone because if it's size and speed. All of my gaming is now done on my phone. I can get in game anywhere and anytime. Everything loads in so much faster with this phone and with the increase in screen refresh it makes me feel like I have a bit of an advantage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever had
on December 12, 2023
Posted by: Happydad
[This review was collected as part of a promotion.] I use my phone in every aspect of my life. To begin i use my phone to notify me when my home and cars need maintenance done. I also use it to maintain records of home/car repairs allowing me a single point of access to all their records.
My house operates on a few different apps such as HVAC, Hot water heater, robot vacuums as well lights and sound system. My samsung S23 handles all these without issue at home and while i am away.
The 5g works without any issues. On car trips i am able to use navigation on my phone and the mobile hotspot which enables my 6 year old to entertain himself with his devices.
The camera and video are perfect. I use my S23 exclusively to make records of my families activities. My 6 year old is aspiring to make videos and he uses it as well.
I have paired my S23 with Samsung earbuds which give amazing sound. I use these a lot while walking, working out and working on cars and house.
The Samsung S23 also works very well as a phone and texting device! But i use it so much more i almost forgot to mention that.
I am really surprised just how integrated my Samsung is in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better than the s22 ultra
on December 12, 2023
Posted by: Dal0351
[This review was collected as part of a promotion.] Fits well in hand. Powerful battery last a long time. Screen is bright. Pictures come out crisp. Run half my business off of this and doesn't miss a beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on December 12, 2023
Posted by: Messa2
[This review was collected as part of a promotion.] Now that the camera is updated and I can turn off the AI enhancements, it's great. Previously it would over "correct" the image but now it's nice and clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone; poor battery life
on December 12, 2023
Posted by: Kimberly
[This review was collected as part of a promotion.] Streams music and videos well. Great speakers. Great, clear, high quality videos. Best camera on the market . Poor battery life.
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Aloha Kimberly,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in that last bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 Ultra looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty amazing, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a wealth of information that you may find beneficial to optimizing your battery life of your device. Please do not hesitate to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always here to assist you in every way that we can! Happy Holidays and thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unexpected situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in that last bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23 Ultra looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! Were you aware that the Galaxy S23 Ultra has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty amazing, right? Be sure to check out the articles that I have included below for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a wealth of information that you may find beneficial to optimizing your battery life of your device. Please do not hesitate to contact Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. We're always here to assist you in every way that we can! Happy Holidays and thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US