Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
ItS totally wicked
on December 12, 2023
Posted by: Queenieboo
[This review was collected as part of a promotion.] The features are great fast fast quality awesome camera quality great keyboard changes sensitive talk to text picks up everything double screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Been locking up and changing screen settings
on December 12, 2023
Posted by: RLLlllove
[This review was collected as part of a promotion.] Lately this phone has a mind of its own, ringing and can't answer phone, main screen changes on its own, settings change, side panels change, is there anything you can do about this ?
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hey there RLLlllove,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you need to wipe your device's data for any reason, you can perform a factory reset. This feature will completely erase your personal information and data to make your phone or tablet a clean slate. You can also reset the general, network, and accessibility settings without erasing apps or data. Take a look at the article that I have linked below for you titled, "Perform a factory reset on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062029/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you need to wipe your device's data for any reason, you can perform a factory reset. This feature will completely erase your personal information and data to make your phone or tablet a clean slate. You can also reset the general, network, and accessibility settings without erasing apps or data. Take a look at the article that I have linked below for you titled, "Perform a factory reset on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062029/
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful crystal screen.
on December 12, 2023
Posted by: 312541
[This review was collected as part of a promotion.] I stream all my favorite shows with no signal interpretation. Sound clarity amazing & easily connects Bluetooth headphones.
Five thumbs 👍🏽from me.
Five thumbs 👍🏽from me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you could want in a phone
on December 12, 2023
Posted by: TylerJohn
[This review was collected as part of a promotion.] This phone is, to put it simply, amazing. I bought it a little over 2 months ago and I haven't had a single issue with it. The phone size, the screen resolution, the refresh rate, the camera quality and many more features are vastly improved from the last series, not to mention that the battery life last me multiple days on end. Although it took me awhile to integrate the S-Pen into my daily phone life, it was definitely worth it. I can't stop using it now, ha ha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever, like, for REAL!!
on December 12, 2023
Posted by: Cheetah
[This review was collected as part of a promotion.] I use my phone to watch movies, play games, run a business, and talk to my family and friends. I would not know what I would do without my phone. It is the most user friendly device I have ever operated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra has great camera&customization features.
on December 12, 2023
Posted by: Hitman425
[This review was collected as part of a promotion.] To begin with, the photos and videos qualities are exceptional. On top of that, free apps like Studio and Expert Raw give much more freedom in editing and enhance those photos and videos. I am able to capture the moments that I can view and share later to refresh memories, all thanks to those high quality images.
In addition, the customization features are extremely easy and handy. Multiple widgets make it super comfortable to transform your phone the way you want.
Battery is another plus point of S23 Ultra. You can easily go on for two days without charging even if you perform heavy tasks. Not only that, charging is fast and wireless charging is like icing on the cake.
Overall, the performance is highly fast even if you use a lot of apps frequently or play heavy games. Great phone!
In addition, the customization features are extremely easy and handy. Multiple widgets make it super comfortable to transform your phone the way you want.
Battery is another plus point of S23 Ultra. You can easily go on for two days without charging even if you perform heavy tasks. Not only that, charging is fast and wireless charging is like icing on the cake.
Overall, the performance is highly fast even if you use a lot of apps frequently or play heavy games. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on December 12, 2023
Posted by: BoomBoom
[This review was collected as part of a promotion.] I love my S23 Ultra! I love having a phone with a stylus and the picture quality is second to none! Great, amazing, incredible device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review from a Security Technician
on December 12, 2023
Posted by: JasonTech
[This review was collected as part of a promotion.] This phone has been amazing! Using tools available for Android like Rapidonvif, SADP, Advanced IP make my job so much easier during deployment all the way to services. Thank you for an amazing product.
Value
5
Written by a customer while visiting Samsung US