Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,888 Reviews)
Open Ratings Snapshot
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Fantastic phone
on March 13, 2023
Posted by: JB1529
[This review was collected as part of a promotion.] It's been great for playing games, watching shows when on lunch while working and the camera is amazing. My son loves when I take such detailed pictures of the moon, something I've never seen a phone do before
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mobile Beast with Great camera and Dispaly
on March 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung banged again with the flag ship galaxy model s23 ultra. It's a great phone with lot of loaded features. below are the pros and cons
Pros:
200 MP camera.
Great display
Flagship processor from Snapdragon.
Good for gaming with huge RAM and RAM plus.
quick explanation system set up with galaxy watch and galaxy buds(tab and more to buy)
Camera can be operated by Pen.
beautiful video recording
with lots of in phone memory (512 GB in my case)
Cons:
more updates is needed asap to get stabilized for maximum performance
Audio quality can be improved by lowering the sound.
Phone design is very sleek and very hard to use with out case
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung hit another home run!
on March 13, 2023
Posted by: Amberosda
[This review was collected as part of a promotion.] I've been using (and loving) Samsung Galaxy phones since the S3 was released. I've swapped phones with family members who've wanted to try out my Samsungs, and they also loved them (meanwhile, I felt like I was SUFFERING while using their phones from other "high end" brands.)
The specs are fantastic. Gorgeous display, very fast even with multiple large apps running, and battery lasts me all day. The camera is phenomenal and produces better pictures and video on its "lowest quality" settings than some others produce at their highest. The S Pen is wonderful to have and feels natural to write with. I absolutely can't function without the Edge Panel and hope that feature never, ever goes away!
While the size and shape of the phone may not look functionally or aesthetically appealing to some, I have to say that I love the way it looks - very sleek, polished, and sophisticated - and find that the size doesn't have much impact on my ability to use it, even with my (very!) small, stubby hands.
TL;DR: I love this phone, and Samsung products in general. Specs, features, size, and functionality are all fantastic. Camera is beyond anything I've ever seen on another phones. Best mobile device I've had so far!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgraded from a note 8 and do I like this phone?
on March 13, 2023
Posted by: Nohypebatterylife
[This review was collected as part of a promotion.] 1st because there are certain features that are not yet on this phone that irks me and I shall list them out: 1) Galaxy themes aren't fully compatible in certain areas so I'll have a theme applied and in the messages app, the theme is not fully incorporated, why? My keyboard and the text background is not the same as the theme that was applied to my phone, why? It irks me.
2)yahoo mail why no dark mode? (Not on Samsung, I'm js)
3)WMA Files no longer work in Samsung's music player.
4)Battery life is an upgrade but all major reviewers who use this phone says it lasts the whole day but they never tell you what they do with the phone all day on the heaviest usage and what %tage is the lowest % they decide to charge on. If you're like me and you like to surf YouTube and tiktok for 5+ hours, the phone will go from 95% to under 30% in an instant.
Pros: Jerryrigseverything's take apart video shows that the battery is replaceable so that is dope for people who like to hold on to their phones for 4+ years.
Really smooth WQHD+ display (get a good screen protector so it doesn't affect the crisp display)
If I limit tiktok & youtube to 2-3 hours, and minimum screen time (work days) and using Google maps for a little over an hour total (to and from) at the end of the day around 7pm for me will be in 30% if the battery started out ~90% and 20% if the battery started ~80-70%. So about 5-7 hours of usage before I need to charge (which I usually charge at >30%).
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features
on March 13, 2023
Posted by: Kalaylaboo
[This review was collected as part of a promotion.] I really enjoy how the device fits in my hand. I love the S Pen features. Takes amazing pictures of the moon! Love the quality of all of my photos to be honest.
The performance is very good. And I always want a phone that can keep up with all the games I play. And it's done amazing job and there's still features I keep getting amazed with. Can't wait for it to warm up so I can take more wonderful photos with it.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good but missing some features
on March 13, 2023
Posted by: WAli81
[This review was collected as part of a promotion.] I think this is a great device but it's missing some features that used to have previous generations which was making a great phone like the IR blaster and all the beautiful things that brings some nostalgia and wish have it back in this phone that being said the improvements on this phone is great the camera the include the s pen, the screen is awesome but like I said there should be some features that used to have back, also I think is time to hide the camera hole , you guys have the technology to it other companies already do it like Red Magic 8 pro even you're own fold 4 has it .
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Familiar Look and Feel but so...Different
on March 13, 2023
Posted by: Adrianteamkobe
[This review was collected as part of a promotion.] Let me start with the the most important thing. The battery is King and can go toe 2 toe with anyone. I'm getting 10 hours Screen on time with 23% battery i have yet too kill this thing. This is amazing considering the gaming, constant streaming (Hulu Netflix YT FB Insta) My screen looks bright and vibrant on 75%. The cameras as good as advertised. .10x & 30x zoom pics are unmatched.8K video is amazing for grabbing still photos from sons track meets.
I'm blown away with how butter smooth the phone does regular tasks. S23U is on the large side but feels good in the hand.
Galaxy buds 2 pro pairs seamlessly with no issues along with my Galaxy watch.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best device I've owned in years.
on March 13, 2023
Posted by: Th3P3rf3ctPlanz
[This review was collected as part of a promotion.] I use my Samsung device for productivity and entertainment. The all day battery life and RAM are more than enough to give me the all day experience I'm looking for!
Written by a customer while visiting Samsung US
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