Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
S23 ultra
on December 12, 2023
Posted by: NEET1108
[This review was collected as part of a promotion.] I have so many devices feom samsung phone obviously samsung vacumm stove tvs smart things app is great to connect and manage all together. Absolutely in love with all the devices soon will get there other stuff too fridge and most importantly I want get air dresser amazing appliance for your home .. absolutely great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Gaming Experience
on December 12, 2023
Posted by: Gamer0317
[This review was collected as part of a promotion.] The Samsung S23 Ultra phone has emerged as a formidable choice for gaming enthusiasts, seamlessly blending cutting-edge technology with an immersive gaming experience. Boasting a high-refresh-rate display, the S23 Ultra ensures fluid visuals, reducing motion blur and enhancing gameplay precision. The phone's powerful processor, likely an iteration of the Snapdragon series, handles resource-intensive games with ease, delivering smooth performance and quick load times.
The S23 Ultra's AMOLED display with vibrant colors and deep contrasts enriches gaming visuals, providing a captivating environment for users. The phone's large screen size contributes to an immersive gaming experience, allowing users to fully engage with intricate details and expansive game worlds. The inclusion of HDR technology further elevates the visual quality, enhancing the overall realism of games.
The device's robust cooling system prevents overheating during prolonged gaming sessions, ensuring consistent performance. The S23 Ultra's advanced cooling mechanisms, perhaps incorporating vapor chamber technology, effectively dissipate heat, maintaining optimal operating conditions for extended periods of gameplay.
Moreover, the phone's ergonomic design, including tactile and responsive buttons, enhances the gaming interface. The S23 Ultra's haptic feedback system provides a satisfying touch response, adding to the tactile experience and making gaming controls more intuitive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality Photos and Sleek Design
on December 12, 2023
Posted by: Lilspiderweb
[This review was collected as part of a promotion.] I use my phone for taking photos, scrolling through social media, playing mobile games, and streaming shows and movies.
Samsung has always had the best photo quality and so many different types of lenses available. Everything is easily accessible and of the best quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on December 12, 2023
Posted by: Forklifter85
[This review was collected as part of a promotion.] Good phone does what it needs to do great pictures but all the extra features you have to pay for so with the price of the phone and having to pay for the extra features its more of a money grabber then anything else. And always getting ads popping up for google so more of a big brother knows what you're doing kinda phone. Over all if you want a good work phone make sure you get an otterbox because its like a iphone it will break fast. Its bulky so if you dont like that i wouldn't get it.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Greetings Forklifter85,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Check out the article that I have linked below titled, "Get rid of pop-up ads on your Galaxy phone" to help to you resolve those unwanted ads that keep popping up on your device. Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? All of these features help the Galaxy S23 Ultra in being one durable device! We also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We are always here to help you in every way that we can! We hope you have a wonderful holiday season and thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
smsng.us/Samsung-Care-Plus
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Check out the article that I have linked below titled, "Get rid of pop-up ads on your Galaxy phone" to help to you resolve those unwanted ads that keep popping up on your device. Were you aware that the Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating? All of these features help the Galaxy S23 Ultra in being one durable device! We also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We are always here to help you in every way that we can! We hope you have a wonderful holiday season and thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00084982/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/specs/
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
ItS totally wicked
on December 12, 2023
Posted by: Queenieboo
[This review was collected as part of a promotion.] The features are great fast fast quality awesome camera quality great keyboard changes sensitive talk to text picks up everything double screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Been locking up and changing screen settings
on December 12, 2023
Posted by: RLLlllove
[This review was collected as part of a promotion.] Lately this phone has a mind of its own, ringing and can't answer phone, main screen changes on its own, settings change, side panels change, is there anything you can do about this ?
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hey there RLLlllove,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you need to wipe your device's data for any reason, you can perform a factory reset. This feature will completely erase your personal information and data to make your phone or tablet a clean slate. You can also reset the general, network, and accessibility settings without erasing apps or data. Take a look at the article that I have linked below for you titled, "Perform a factory reset on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062029/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you need to wipe your device's data for any reason, you can perform a factory reset. This feature will completely erase your personal information and data to make your phone or tablet a clean slate. You can also reset the general, network, and accessibility settings without erasing apps or data. Take a look at the article that I have linked below for you titled, "Perform a factory reset on your Galaxy phone or tablet" to help resolve what you have described to be experiencing with your device. Please feel free to contact Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00062029/
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful crystal screen.
on December 12, 2023
Posted by: 312541
[This review was collected as part of a promotion.] I stream all my favorite shows with no signal interpretation. Sound clarity amazing & easily connects Bluetooth headphones.
Five thumbs 👍🏽from me.
Five thumbs 👍🏽from me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you could want in a phone
on December 12, 2023
Posted by: TylerJohn
[This review was collected as part of a promotion.] This phone is, to put it simply, amazing. I bought it a little over 2 months ago and I haven't had a single issue with it. The phone size, the screen resolution, the refresh rate, the camera quality and many more features are vastly improved from the last series, not to mention that the battery life last me multiple days on end. Although it took me awhile to integrate the S-Pen into my daily phone life, it was definitely worth it. I can't stop using it now, ha ha.
Value
5
Written by a customer while visiting Samsung US