Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Pretty and Reliable
on December 12, 2023
Posted by: Jessica88
[This review was collected as part of a promotion.] I use it for everything. I use it all the time. Battery life is great. Pictures and videos are always quality. Tons of storage. Really fast. Easy to use. Feels good in my hands. I can only say good things about my phone and it's been 10 months since I bought it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product does what I need it to do
on December 12, 2023
Posted by: GrandMasterRyuX
[This review was collected as part of a promotion.] I mainly use the phone to read my light novels and listen to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on December 12, 2023
Posted by: Mlambi01
[This review was collected as part of a promotion.] I take a lot of pictures and whenever I am out, everyone asks me to take the picture because the quality is better. All the iPhone users get amazed. I usually tell them to take a picture of the moon, mine comes out detailed and clear, they get a plain white ball
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like it but I dont
on December 12, 2023
Posted by: Firelady03
[This review was collected as part of a promotion.] While this is a great phine over all it just gets glitchy like sometimes where things wont work or it will freeze up . I was trying to do bluetooth to 2 devices and my s23 ultra couldnt find them but my husbands did right away. Other than that I like the phone i think i just got one that has problems . My husband has the same phone and he has zero issues
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hey Firelady03,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would provide physical protection to your Galaxy devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone while traveling the country during the holidays, to dropping your device and shattering the screen while bringing in your groceries, or having it stolen from your bag while stepping away from your desk, to even if you find yourself taking an impromptu dip in your neighbor's pool with your S23 Ultra in hand, Samsung Care+ has you covered. Without having more details available regarding what you may be experiencing with your Bluetooth connectivity like, what devices you are attempting to connect with, and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. I have, however, linked a few troubleshooting articles below that may be beneficial to resolving what you may be experiencing. Check them out when you have the free time. It may save you some time on reaching out to us during your busy holiday season! The first article is titled, "Can't connect a bluetooth device to a Samsung phone or tablet" and the other article is "Bluetooth device won't stay connected to Galaxy phone or tablet." Please do not hesitate to reach out to us at Samsung Support if you would like any further assistance or if you would like help with troubleshooting your connectivity. We are always here to help you in every way that we can! We hope that you have a blessed holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001226/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would provide physical protection to your Galaxy devices. Samsung Care+ is the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone while traveling the country during the holidays, to dropping your device and shattering the screen while bringing in your groceries, or having it stolen from your bag while stepping away from your desk, to even if you find yourself taking an impromptu dip in your neighbor's pool with your S23 Ultra in hand, Samsung Care+ has you covered. Without having more details available regarding what you may be experiencing with your Bluetooth connectivity like, what devices you are attempting to connect with, and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device at your earliest convenience. I have, however, linked a few troubleshooting articles below that may be beneficial to resolving what you may be experiencing. Check them out when you have the free time. It may save you some time on reaching out to us during your busy holiday season! The first article is titled, "Can't connect a bluetooth device to a Samsung phone or tablet" and the other article is "Bluetooth device won't stay connected to Galaxy phone or tablet." Please do not hesitate to reach out to us at Samsung Support if you would like any further assistance or if you would like help with troubleshooting your connectivity. We are always here to help you in every way that we can! We hope that you have a blessed holiday season and thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001226/
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Written by a customer while visiting Samsung US
Customer Rating
5
This produce has amazing features
on December 12, 2023
Posted by: Carz351
[This review was collected as part of a promotion.] I use this samsung device mostly as general use, such as talk or text, but when I am streaming something, or playing mobile games, the peformance and battery is amazing, lasting a very long time, even after months of constant use since I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 12, 2023
Posted by: Rj2023
[This review was collected as part of a promotion.] Great device fast and i love it and great picture quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device, simple and sleek
on December 12, 2023
Posted by: Jdatc60
[This review was collected as part of a promotion.] I use my device for everything. I can access all my necessary work documents, stream shows and movies while traveling, keep notes for work/school/life. Access all my calendars with ease. Communicate via multiple platforms and never have any issues. The camera is amazing and my pictures side by side with another fruit based platform pictures hands down the color , vibrance and clarity are better
10/10 recommend the S23 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I have ever used!
on December 12, 2023
Posted by: Justmeagain
[This review was collected as part of a promotion.] I bought the Samsung S23 Ultra because it was supposed to be an awesome phone for work. I use the large screen in conjuction with my laptop for a second screen, and the s-pen daily for signing documents.
Besides work, the speed that it processes is ideal for gaming and social media as well. I absolutely love this phone.
Besides work, the speed that it processes is ideal for gaming and social media as well. I absolutely love this phone.
Value
5
Written by a customer while visiting Samsung US