Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Wasn't worth the upgrade
on December 8, 2023
Posted by: NT2DAY
[This review was collected as part of a promotion.] I am disappointed I paid to upgrade and it's not worth the extra cash. Samsung hasn't been able to offer anything new in 5 years. It's a let down.
Value
3
Response from Samsung USBy Social Commerce, December 8, 2023
Howdy NT2DAY,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 Ultra and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be experiencing with your Galaxy S23 Ultra and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is astonishing.
on December 8, 2023
Posted by: Legend27
[This review was collected as part of a promotion.] This product is perfect in every sense of the word.
It is able to do every job at the peak of the spectrum. Whether it is its camera using the 200 mp zoom or to the functionality of it. For me there are cases where I need to jot down notes quickly and the integrated s pen allows me to do just that. Additionally, it's 5000 mAh battery lasts an incredibly long time. Another interesting ability, is the ability to manually troubleshoot any problems you might encounter with the phone. It rids you of the stress that you might be unsure if there is a feature that is not functioning properly or at its fullest potential. It is an amazing phone that gives you the best from every aspect a phone should have.
It is able to do every job at the peak of the spectrum. Whether it is its camera using the 200 mp zoom or to the functionality of it. For me there are cases where I need to jot down notes quickly and the integrated s pen allows me to do just that. Additionally, it's 5000 mAh battery lasts an incredibly long time. Another interesting ability, is the ability to manually troubleshoot any problems you might encounter with the phone. It rids you of the stress that you might be unsure if there is a feature that is not functioning properly or at its fullest potential. It is an amazing phone that gives you the best from every aspect a phone should have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what I expected
on December 8, 2023
Posted by: Nettle
[This review was collected as part of a promotion.] Always loved androids because anything is possible with it, i remembered I had a samsung j7 perx years ago. I was able to do anything on it, had to switch to iPhone for a few years because I was gifted one. It was cool but I missed the android because of their unrestricted phone options. Now with this new powerful phone I will be able to play all my old games, and emulators. From sj7perx to a10e to iPhone 6 plus to iPhone 8 plus. To s23 ultra 512gb its been a long journey. Thanks samsung for actually upgrading ur phone and have them unrestricted for any creative used for their users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on December 8, 2023
Posted by: Chollstrolls
[This review was collected as part of a promotion.] I switched from the iPhone back over to the Galaxy S23 and I won't ever go back to apple. Samsung phones are more advanced, operate faster, and have better features such as the camera capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 8, 2023
Posted by: Js77xd
[This review was collected as part of a promotion.] I have the S23 Ultra and t has never disappointed. Its fast and reliable. It has had Alot of awesome updates. I have been a long time Samsung owner and that won't change anytime soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful upgrade
on December 8, 2023
Posted by: peacefulserenityiskey2023
[This review was collected as part of a promotion.] I got the s23 ultra with 1tb since I take tons of pictures and play games etc from my phone. I upgraded from the s21 and all I can say is WOW
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on December 8, 2023
Posted by: phenex2008
[This review was collected as part of a promotion.] This phone has more capabilities than you can imagine. From gaming to photography you will be shocked at what this phone is capable of doing. With Google apps, or Samsung wallet leave your cards in your wallet just tap and pay. This keeps me on budget, since I can see all my expenses in one app. It's more up to date tha bank account.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra
on December 8, 2023
Posted by: 0987600000
[This review was collected as part of a promotion.] S23 ultra is amazing product and has long lasting battery. The multitasking on this phone is great.
Value
5
Written by a customer while visiting Samsung US