Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9 out of 5
4.9
(16,888 Reviews)
Open Ratings Snapshot
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product. 
(
45 out of 51
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5 out of 5
5
Great phone overall
on November 22, 2023
Posted by: PaladinVN
[This review was collected as part of a promotion.] Great camera. Great built.
Overall I'm happy with the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not as good
on November 22, 2023
Posted by: Jaboyee
[This review was collected as part of a promotion.] Well I have had Samsung phones since way back like the jack s3 s4 s5 s7bs8 s9 S10 s21 s22 and now the s23. I love the camera that the s23 has it makes real clear pics and great videos. P
I have owned Samsung phones going back to the Jack, including S3, S4, S5, S7, S8, S9, S10+, S21 Ultra, S22 Ultra, and now S23 Ultra.
One thing that I really like is the S23 camera, which takes very clear pics and great videos. There are some other items I don't particularly like, including poor battery life and sluggish performance compared to prior models, including the removal of the "performance mode", leaving only "standard" and "light" modes. While the specs seem comparable to previous models, it really doesn't deliver on its promises.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, quite powerful and smooth UI
on November 22, 2023
Posted by: Galaxy23UltraUser
[This review was collected as part of a promotion.] One of the most important thing about my phone is a long battery life, the phone operates and handles usage quite well, battery lasts on average 1 Day 12to16 hours with heavy usage.
Processor is quite powerful and capable of handling day to day tasks but it handles heavy usage quite well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super clear and good camera in night time too
on November 22, 2023
Posted by: Hollaphotos
[This review was collected as part of a promotion.] Gaming photography good good good good good good good good good good
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Business worthy
on November 22, 2023
Posted by: Amyrey
[This review was collected as part of a promotion.] Photography business and S23 Ultra has been beneficial.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
WANTED: Samsung S23 Ultra
on November 22, 2023
Posted by: Carrir70
[This review was collected as part of a promotion.] I currently have a Samsung S10+ and I love it!. It has been battle tested by me for sure. Before I bought this phone I was working in the hospital as a nurse. I got Covid from a patient in 2021. My nerves and muscles do not work well due to the covid virus. I have been in physical therapy for 2.5 years now. Sadly, I drop things frequently including my phone which has cracks on the screen making it difficult to read the screen. I have been drooling over the S23 Ultra for a while. I have many smart home devices that the S23 Ultra could help me with, especially with my mobility and other disabilities. I have smart home smoke alarms, door locks, garage door openers, interior lighting and sprinkler system. My reliable S10+ has served me well and done it's job well. But it is time to retire it. I would use the sweepstakes money to purchase the fantastic Samsung S23 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb experience with one UI 6.0 Android 14
on November 22, 2023
Posted by: Daddy123
[This review was collected as part of a promotion.] I use for everything. Don't have to use any laptop or other device in presence of this phone. S-pen is joy to use.
The battery with super efficient, also the standby is muc improved
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What a great device upgrade
on November 22, 2023
Posted by: SamsungKid
[This review was collected as part of a promotion.] I have been back in the samsung family for about two years now, the S23 Ultra was an upgrade from my S21 Ultra and boy what an upgrade.
I typically use my device for streaming, social media and school work and with the addition of the S Pen on the S23 Ultra it makes these task such a breeze.
The boxy-rectangular design feels much sleeker and much more clean than the previous round design.
I would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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