Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Love the storage capacity of this device
on November 13, 2023
Posted by: Hawkbird808
[This review was collected as part of a promotion.] I'm normally pretty bad with removing old apps and downloading new ones since they always ultimately fill my phone storage to capacity and slow the processing down. But with 500gb storage stock to the phone I haven't had to worry about the processing slowing down. The interface is fast, the camera Quality is unbeatable and the biometrics for the locks are by far the best I have used in a while. My last phone which was a Galaxy S10+ would sometimes give me a hard time with the biometrics and often locked down forcing me to use my pass code but the S23 Ultra hasn't let me down, every once and a while it will mis the first read but I haven't HD to try more than twice for the biometrics since getting this device. And having a built in stylus is something I didn't know I couldn't live without, I use it everyday, and the best part is the capture button on it. I have set my phone down for group photos or selfies almost every week it makes it so much easier than guessing where the capture button on the screen is. Overall out of all the Galaxy phones I have owned since the Galaxy 6 this is by far my favorite.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The amount of memory this phone has is insane. I l
on November 13, 2023
Posted by: DelthaDragon37
[This review was collected as part of a promotion.] I have so much space to download apps, the processor is so fast. I started doing most of my documents on my phone since its basically a mini computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some good features
on November 13, 2023
Posted by: Jenn19
[This review was collected as part of a promotion.] Good battery life. Great camera, the pictures are super clear and the zoom is so good.
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Salutations Jenn19,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any additional assistance. We're here to help you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any additional assistance. We're here to help you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 13, 2023
Posted by: GhostDog23
[This review was collected as part of a promotion.] Streaming service is awesome
Video is superb. Multi-widows is a plus.
Video is superb. Multi-widows is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device. A few hiccups.
on November 13, 2023
Posted by: MetalEleven
[This review was collected as part of a promotion.] Device works as advertised. However, there are a few issues. The chosen favorites on do not disturb deletes itself randomly. So you will have to add them back manually every few days. The do bot disturb feature sometimes does not work. I have it on and people will still be able to call and get through on the first call.
The alarm has issues. I click the turn alarm off which prompts a question of allow timer to alarm tomorrow. I click yes. Sometimes that alarm does not sound. The facial recognition is not as gold as the ihpone. Sometimes, you need to re do your fingerprint.
What I do like is the camera. Still not exactly what I'd like, but it is quite impressive. I want so much more out of this device. I would also like external HD to come back. Would love to be able to put in a new chip in and out of my phone and put it on the computer. I do like the green phone. Really cool and was happy to get it. I think that next time, when you get the ultra, the newest watch should come with it. Just saying that people like to accessorize with the same brands. Encourage discounts or great bundles to retain that samsung product in every house.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid device
on November 13, 2023
Posted by: Mz2ree
[This review was collected as part of a promotion.] I use this device for things ranging from work to personal. It is easy to use and the battery stays charged far longer than any of my previous galaxy devices. The operations are seamless. I love the stylis. This phone has more features than I would ever need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the processing speed and camera.
on November 13, 2023
Posted by: Lgriff1975
[This review was collected as part of a promotion.] The speed of the phone is Ludacrisly quick with never anything but 0 wait time. It's more durable than any other phone I've ever owned (I've dropped it about a dozen times and ended up with not even a scratch. But the feature I love most is the camera that never fails to take anything but stunning photos day and night. It has certainly peaked my photography abilities and is amazing to say the least.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new S23ULTRA
on November 13, 2023
Posted by: GuitarPlayer2
[This review was collected as part of a promotion.] There is nothing "not to like" with this phone. The camera is amazing for still shots or videos. I love having the pen to write with. My fingers and thumbs are just too big for any keypad. Lol.
Value
5
Written by a customer while visiting Samsung US