Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This product is the best
on November 13, 2023
Posted by: Yungmke19
[This review was collected as part of a promotion.] I love photos and videos any the pen is the best ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra+
on November 13, 2023
Posted by: Manuel9714
[This review was collected as part of a promotion.] I have been using Samsung phones since the s3. I love everything about these phones, I currently have the latest phone, and it is the best. I do everything from my phone, I have no need to have a laptop. With my phone I run my business and personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is great, it feels great in the hand a
on November 13, 2023
Posted by: Good2player
[This review was collected as part of a promotion.] The product leaves little to be desired in terms of video games and screen resolution is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on November 13, 2023
Posted by: Dageekster29
[This review was collected as part of a promotion.] I use my S23 Ultra in conjuction with my Fold 4. The optical features are just outstanding. I enjoy using the pen features that are built in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the storage capacity of this device
on November 13, 2023
Posted by: Hawkbird808
[This review was collected as part of a promotion.] I'm normally pretty bad with removing old apps and downloading new ones since they always ultimately fill my phone storage to capacity and slow the processing down. But with 500gb storage stock to the phone I haven't had to worry about the processing slowing down. The interface is fast, the camera Quality is unbeatable and the biometrics for the locks are by far the best I have used in a while. My last phone which was a Galaxy S10+ would sometimes give me a hard time with the biometrics and often locked down forcing me to use my pass code but the S23 Ultra hasn't let me down, every once and a while it will mis the first read but I haven't HD to try more than twice for the biometrics since getting this device. And having a built in stylus is something I didn't know I couldn't live without, I use it everyday, and the best part is the capture button on it. I have set my phone down for group photos or selfies almost every week it makes it so much easier than guessing where the capture button on the screen is. Overall out of all the Galaxy phones I have owned since the Galaxy 6 this is by far my favorite.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The amount of memory this phone has is insane. I l
on November 13, 2023
Posted by: DelthaDragon37
[This review was collected as part of a promotion.] I have so much space to download apps, the processor is so fast. I started doing most of my documents on my phone since its basically a mini computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some good features
on November 13, 2023
Posted by: Jenn19
[This review was collected as part of a promotion.] Good battery life. Great camera, the pictures are super clear and the zoom is so good.
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Salutations Jenn19,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any additional assistance. We're here to help you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please do not hesitate to contact Samsung Support if you have any questions for us or if you would like any additional assistance. We're here to help you in any way that we can! Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 13, 2023
Posted by: GhostDog23
[This review was collected as part of a promotion.] Streaming service is awesome
Video is superb. Multi-widows is a plus.
Video is superb. Multi-widows is a plus.
Value
5
Written by a customer while visiting Samsung US