Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Needs some adjusting
on November 13, 2023
Posted by: Aw1989
[This review was collected as part of a promotion.] This phone is simple enough to use and a good size. Unfortunately, the camera quality isn't as great as it was claimed to be. I feel like previous models had better cameras and zoom capabilities.
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Aloha Aw1989,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. For your convenience I have included a link below that contains your device manual. Please configure your camera settings to your specifications so that you may experience all of the beauty that the S23 Ultra's camera has to offer. Of course, we're here to assist you as well. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. For your convenience I have included a link below that contains your device manual. Please configure your camera settings to your specifications so that you may experience all of the beauty that the S23 Ultra's camera has to offer. Of course, we're here to assist you as well. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great cameras
on November 13, 2023
Posted by: Theghost
[This review was collected as part of a promotion.] It's reliable and has many features in the camera that come in handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blown away by s23 ultra!
on November 13, 2023
Posted by: Jahmid1995
[This review was collected as part of a promotion.] Where can I begin. I was very hesitant to dive back into android and after doing extensive research online and reviews of the s23 ultra I was sold. From the performance, display, battery, even cameras I was very surprised by. Everything just works and there is lots of customization. All around samsung has stepped it up with the s23 series and I am looking forward to what is next for the s series line. I have found that for some odd reason the camera shutter speed still has its lag issues its not as bad as it used to be but there is still rook for improvement. Other than that the s23 ultra is a 9.6 out of 10. Compared to the iPhone 15 pro max I have the s23 ultra topping this and the s24 ultra hasn't even come out yet I think I will make the jump to that as well and hearing that it possibly will come with completely flat screen I think the s24 ultra will be my 2024 phone of the year if samsung keeps on a roll with what they have with the s23 series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
love it , needs bluetooth device lock
on November 13, 2023
Posted by: Sammyterry
[This review was collected as part of a promotion.] I use my phone for work, photos, research, money management, communication, browsing, tv, music
One thing I would like to see is a Bluetooth device lock feature. I work outside and use headphones to communicate but Bluetooth will jump to my truck bluetooth and I'll loose the conversation until I manually switch back
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Spectacular!
on November 13, 2023
Posted by: RBK8525
[This review was collected as part of a promotion.] I have been using my Galaxy S23 Ultra for a few months now and it is just amazing. The battery lasts so long. The camera is superb. Stunning screen. The stylus is a great accessory. Zero complaints. Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 13, 2023
Posted by: MrsTak3n
[This review was collected as part of a promotion.] The camera is amazing! I have had no problems with connectivy, or any apps. Best phone o have ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S23 ultra. The Best!!
on November 13, 2023
Posted by: Dlight
[This review was collected as part of a promotion.] I use my phone for personal use and love the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular and Insanely Fast
on November 13, 2023
Posted by: Aladdin
[This review was collected as part of a promotion.] The Camera! The Pictures! The videos! I can just go on about how perfect every shot comes out from this phone!
Plus , I do project management, and push my phone to it's limits by multitasking having multiple apps open and never once had my phone crashed or stopped!
Love the quick note feature when you pull out the stylus! That always comes in handy taking quick notes for meetings etc
Plus , I do project management, and push my phone to it's limits by multitasking having multiple apps open and never once had my phone crashed or stopped!
Love the quick note feature when you pull out the stylus! That always comes in handy taking quick notes for meetings etc
This phone is just absolutely perfect!
I can't wait to see what features and tune ups the next Ultra will come with!
I can't wait to see what features and tune ups the next Ultra will come with!
Value
5
Written by a customer while visiting Samsung US