Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
The camera on this phone is fantastic
on November 13, 2023
Posted by: Affacaca
[This review was collected as part of a promotion.] The phone is great, it's fast, it's snappy, has outstanding camera and the 10 times optical zoom is amazing. I use this for everything for playing games, just surfing the internet and business prep and notes on there as well. The pen is fantastic there is basically nothing negative about this phone I absolutely love it thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 13, 2023
Posted by: Funk13
[This review was collected as part of a promotion.] Switched from iPhone and I am never ever going back. So much customization!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the galaxy s23 ultra
on November 13, 2023
Posted by: Rockhit
[This review was collected as part of a promotion.] I use my galaxy s 23 ultra for work it can capture amazing photos so I can prove I did a great job, I use excel, windows,one note. Etc.. and at home the s23 ultra share the ethernet with my TV or my game console.
But I really felt in love with the camera woooow ¡I LOVE IT ! I have thousands of beautiful pictures of my vacations. I just can't tell enough about how much I like my galaxy s 23 ultra.
But I really felt in love with the camera woooow ¡I LOVE IT ! I have thousands of beautiful pictures of my vacations. I just can't tell enough about how much I like my galaxy s 23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 may not be for me!
on November 13, 2023
Posted by: DiggyDiggyDoc
[This review was collected as part of a promotion.] I am a loyal Samsung cell consumer. I have been pretty happy with my S23 other than a few issues. I've always thought the Samsung camera quality was far superior to any fruit phone or others for that matter. Unfortunately a lot of my family have fruit phones and when there are issue with connectivity, missed messages, difficulty send photos/files/ect. To them, it seems to be my phone that is the issue. Multiple times after having trouble getting texts to thru, or not receiving them, I usually have to power cycle me phone to getting it operating again. I just feel it has more issues than my previous Samsung phones. Overall it does what it's supposed to do and is pretty easy to operate!
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Howdy DiggyDiggyDoc,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some availability in your schedule, take a look at the article that I have linked below for you titled, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take that may help you resolve what you have been experiencing with your text messages. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. We're here to help! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some availability in your schedule, take a look at the article that I have linked below for you titled, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take that may help you resolve what you have been experiencing with your text messages. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. We're here to help! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone there is
on November 13, 2023
Posted by: Bill45pr
[This review was collected as part of a promotion.] Had iphone switched to samsung and forever hooked not looking back
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent overall performance
on November 13, 2023
Posted by: 94Cheyenne
[This review was collected as part of a promotion.] I use it for photography, gaming and work and by far it excels anything else I'd ever owned
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fit
on November 13, 2023
Posted by: LoveGalaxyS23
[This review was collected as part of a promotion.] I have been using galaxy devices since 2012 and I think I have made a good decision of sticking with Samsung. I like the display alot. It is stunning, captivating, and awesome. I feel like it has the best display on any cellphone right now. I am thinking of switching to Z series as I like the compatibility of folding phones. I have been praising the phone a lot now let's see some cons. The viewfinder in the camera app is not accurate to what the final photo looks like. The preview should be exactly the same as the final photo post processing. Sometimes I miss out on good moments as the viewfinder is not accurate and I have to rely on my own guess. The battery optimization is not good enough. Even on standby the battery drains. There should have been some extra privacy features such you should not be able to access notification panel for quick settings from the lock screen. I think there should be a feature of creating a pdf within the camera app. This will eliminate the need to install 3rd party apps and it will be safe to scan any document without it being transmitted to 3rd party apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone!
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I like everything about this phone; it's screen, camera, battery, speed, everything!
Only thing is that I would prefer a flat screen, which is happening for their next year model!
Only thing is that I would prefer a flat screen, which is happening for their next year model!
Value
5
Written by a customer while visiting Samsung US