Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Big but powerful
on November 13, 2023
Posted by: K10stoke
[This review was collected as part of a promotion.] I like the battery life and camera, but it's such a big phone. I changed from a smaller phone, which I loved because I needed longer battery life. Wish I could get the best of both worlds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is outstanding.
on November 13, 2023
Posted by: Nuniebuns1971
[This review was collected as part of a promotion.] I use my samsung for phone calls, texts, social media, keep my appointments organized, keep track of my finances, taking pictures of my grandkids, look up information and as an alarm clock! I have been ising samsung devices for many years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Quality
on November 13, 2023
Posted by: Calico
[This review was collected as part of a promotion.] A very good quality phone. I can get perfect resolutions when watching my favorite shows or scrolling through media. The stylus is quite hamdy as someone who likes to draw and take virtual written notes. However, as a person who likes to take many pictures I feel that the camera quality and some features could be improved more on, such as the erasing tool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall it's very reliable and very durable.
on November 13, 2023
Posted by: Kenny3b25
[This review was collected as part of a promotion.] the Samsung Galaxy S23 Ultra stands at the pinnacle of smartphone innovation. Its unparalleled camera system, powerful performance, and user-friendly interface make it a standout choice for tech enthusiasts and those seeking a premium mobile experience. the S23 Ultra delivers a feature-rich and versatile smartphone that pushes the boundaries of what's possible in the palm of your hand. For example I can zoom all the way into the moon to see a detailed depiction of what what my eyes cannot from such a far distance.
Despite its impressive features, the Samsung Galaxy S23 Ultra does have some downsides that potential buyers should consider. One notable drawback is the device's premium price tag, placing it in the higher end of the smartphone market. This may be a deterrent for budget-conscious consumers who are seeking more affordable options.
Additionally, the S23 Ultra's size and weight could be a drawback for users who prefer smaller, more lightweight smartphones. The larger form may impact one-handed usability and portability, which can make it less appealing for some but overall I would highly recommend this device for any type of smartphone user.
Despite its impressive features, the Samsung Galaxy S23 Ultra does have some downsides that potential buyers should consider. One notable drawback is the device's premium price tag, placing it in the higher end of the smartphone market. This may be a deterrent for budget-conscious consumers who are seeking more affordable options.
Additionally, the S23 Ultra's size and weight could be a drawback for users who prefer smaller, more lightweight smartphones. The larger form may impact one-handed usability and portability, which can make it less appealing for some but overall I would highly recommend this device for any type of smartphone user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera on this phone is fantastic
on November 13, 2023
Posted by: Affacaca
[This review was collected as part of a promotion.] The phone is great, it's fast, it's snappy, has outstanding camera and the 10 times optical zoom is amazing. I use this for everything for playing games, just surfing the internet and business prep and notes on there as well. The pen is fantastic there is basically nothing negative about this phone I absolutely love it thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 13, 2023
Posted by: Funk13
[This review was collected as part of a promotion.] Switched from iPhone and I am never ever going back. So much customization!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the galaxy s23 ultra
on November 13, 2023
Posted by: Rockhit
[This review was collected as part of a promotion.] I use my galaxy s 23 ultra for work it can capture amazing photos so I can prove I did a great job, I use excel, windows,one note. Etc.. and at home the s23 ultra share the ethernet with my TV or my game console.
But I really felt in love with the camera woooow ¡I LOVE IT ! I have thousands of beautiful pictures of my vacations. I just can't tell enough about how much I like my galaxy s 23 ultra.
But I really felt in love with the camera woooow ¡I LOVE IT ! I have thousands of beautiful pictures of my vacations. I just can't tell enough about how much I like my galaxy s 23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 may not be for me!
on November 13, 2023
Posted by: DiggyDiggyDoc
[This review was collected as part of a promotion.] I am a loyal Samsung cell consumer. I have been pretty happy with my S23 other than a few issues. I've always thought the Samsung camera quality was far superior to any fruit phone or others for that matter. Unfortunately a lot of my family have fruit phones and when there are issue with connectivity, missed messages, difficulty send photos/files/ect. To them, it seems to be my phone that is the issue. Multiple times after having trouble getting texts to thru, or not receiving them, I usually have to power cycle me phone to getting it operating again. I just feel it has more issues than my previous Samsung phones. Overall it does what it's supposed to do and is pretty easy to operate!
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Howdy DiggyDiggyDoc,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some availability in your schedule, take a look at the article that I have linked below for you titled, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take that may help you resolve what you have been experiencing with your text messages. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. We're here to help! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. Other times, iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. When you have some availability in your schedule, take a look at the article that I have linked below for you titled, "Messages on Samsung phone are slow, do not send, or cannot be received" for some quick troubleshooting steps that you can take that may help you resolve what you have been experiencing with your text messages. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. We're here to help! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Written by a customer while visiting Samsung US