Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
2
Performance
on November 13, 2023
Posted by: Grumpyoldman
[This review was collected as part of a promotion.] Static, Screen too Sensitive, butt fills easily.....etc
Value
2
Response from Samsung USBy Social Commerce, November 21, 2023
Hey there Grumpyoldman,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option: Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. For your convenience, I have included a link that contains your device manual so that you can customize the settings of your devices easily when you have the available time to do so in the future. Without being able to ask you any follow up questions in response to what you have shared in your review to clarify what you may be referring to; I suggest contacting Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option: Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. For your convenience, I have included a link that contains your device manual so that you can customize the settings of your devices easily when you have the available time to do so in the future. Without being able to ask you any follow up questions in response to what you have shared in your review to clarify what you may be referring to; I suggest contacting Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!!
on November 13, 2023
Posted by: Cndlfyre2
[This review was collected as part of a promotion.] I use my phone for texting, Facebook, gaming and emails. Fast response time for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the most complete smartphone
on November 13, 2023
Posted by: Victorman1995
[This review was collected as part of a promotion.] It is the best phone I have currently had and I have had since the s3 s6 edge s7 flat s22 ultra I have followed this line since I was able to buy my first phone and it is simply the best phones and currently with my s23 ultra I can say that it is the most complete that I have never had before and I look forward to the new models and being able to have them.
Although the z fold series also attracts me a lot, I haven't been able to have one yet and I find the concept they have fascinating.
Although the z fold series also attracts me a lot, I haven't been able to have one yet and I find the concept they have fascinating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy I've owned
on November 13, 2023
Posted by: maritimeswing
[This review was collected as part of a promotion.] This phone is the best! It has an amazing camera that allows me to take the billion photos of my new baby! The software is so fast and amazing. I haven't found a single thing about it I don't like. I bought the phone and fell in love with it and then I found the stylist! Like the old note
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on November 13, 2023
Posted by: Eni98O
[This review was collected as part of a promotion.] It's been a wonderful experience with my Samsung s23 ultra! I no longer have to move about with my laptop cause I work remotely/from home, my device now doubles as my smartphone and laptop. I can do a lot of things on my smartphone. I can go a week or even a month without using my laptop.😄
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S23 Great Device
on November 13, 2023
Posted by: Runner
[This review was collected as part of a promotion.] This S23 is great with no problem as up dates come along gets lot smother to work with. When I first got it there was few things dislike about gave it time all fix looking toward the s24 to up grade.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 Ultra
on November 13, 2023
Posted by: TheSavageMother
[This review was collected as part of a promotion.] Has a large screen and slim design. Very nice cameras take the best picture with lots of filter options. Tons of storage space. Loads of features and even a built in slot for it's stylist. Loving my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone to Date
on November 13, 2023
Posted by: AZguy2023
[This review was collected as part of a promotion.] I love how well Samsung integrates with Microsoft. I am an attorney and use my phone (and Tab S 9 for work).
The camera is amazing. The display is beautiful. Battery life is excellent. Performance is superior.
The camera is amazing. The display is beautiful. Battery life is excellent. Performance is superior.
This phone is so awesome it has probably made me a first day buyer of a S24 Ultra.
Value
5
Written by a customer while visiting Samsung US