Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
This phone works great
on November 13, 2023
Posted by: Mrmeaux69
[This review was collected as part of a promotion.] I mainly use my phone for surfing the internet and playing games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has AMAZING FUTURES.
on November 13, 2023
Posted by: Sair22
[This review was collected as part of a promotion.] I work with health insurance and sometimes is hard to remember everything that I have to do fot my clients, so this phone helps me to put notes everywhere, it also help me when I quote to show the clients exactly what I'm saying or trying to show them. Also it keeps me from getting lost or loose track of what I'm doing.
I also love to take pictures and believe me when I say that the pictures are something else. When I take one of the moon I can even see the details of it. It's AWESOME, ZOOM IN ALL THE WAY and you'll see.
My flights are better now because I can watch a movie in a better quality, I can just have fun but also this little computer helps me to keep working if I need too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S23 Ultra review
on November 13, 2023
Posted by: Canendale
[This review was collected as part of a promotion.] Love the screen, battery life, and camera. Customization is great and One UI does seem to be getting better and better.
Only negative is the delays in getting the newest Android updates. Been a loyal galaxy customer for years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are seamless
on November 13, 2023
Posted by: Udo2world
[This review was collected as part of a promotion.] School, games, storage of file, videos and pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Performance
on November 13, 2023
Posted by: Grumpyoldman
[This review was collected as part of a promotion.] Static, Screen too Sensitive, butt fills easily.....etc
Value
2
Response from Samsung USBy Social Commerce, November 21, 2023
Hey there Grumpyoldman,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option: Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. For your convenience, I have included a link that contains your device manual so that you can customize the settings of your devices easily when you have the available time to do so in the future. Without being able to ask you any follow up questions in response to what you have shared in your review to clarify what you may be referring to; I suggest contacting Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. From Settings, tap Accessibility > Interaction and dexterity and tap an option: Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. For your convenience, I have included a link that contains your device manual so that you can customize the settings of your devices easily when you have the available time to do so in the future. Without being able to ask you any follow up questions in response to what you have shared in your review to clarify what you may be referring to; I suggest contacting Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!!
on November 13, 2023
Posted by: Cndlfyre2
[This review was collected as part of a promotion.] I use my phone for texting, Facebook, gaming and emails. Fast response time for gaming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the most complete smartphone
on November 13, 2023
Posted by: Victorman1995
[This review was collected as part of a promotion.] It is the best phone I have currently had and I have had since the s3 s6 edge s7 flat s22 ultra I have followed this line since I was able to buy my first phone and it is simply the best phones and currently with my s23 ultra I can say that it is the most complete that I have never had before and I look forward to the new models and being able to have them.
Although the z fold series also attracts me a lot, I haven't been able to have one yet and I find the concept they have fascinating.
Although the z fold series also attracts me a lot, I haven't been able to have one yet and I find the concept they have fascinating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy I've owned
on November 13, 2023
Posted by: maritimeswing
[This review was collected as part of a promotion.] This phone is the best! It has an amazing camera that allows me to take the billion photos of my new baby! The software is so fast and amazing. I haven't found a single thing about it I don't like. I bought the phone and fell in love with it and then I found the stylist! Like the old note
Value
5
Written by a customer while visiting Samsung US