Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Game changer!!
on November 13, 2023
Posted by: Chapo209
[This review was collected as part of a promotion.] Switched from iPhone, 8 year iPhone user. When I switched to galaxy s23 ultra I was surprised how easy it was to transfer all my files and apps over! The fingerprint sensor was so fast . And the display is just crazy! Phenomenal phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and lasting battery
on November 13, 2023
Posted by: Highprofile
[This review was collected as part of a promotion.] The phone has great front and rear camera. The battery lasts very long. Despite being on the phone almost the whole day, I only get to charge it only once. The design is also great!
Overall, very nice phone.
Overall, very nice phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on November 13, 2023
Posted by: Samarmar
[This review was collected as part of a promotion.] Amazing phone v
Excellent camera
High sound
Use pin
Excellent camera
High sound
Use pin
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More features for your money
on November 13, 2023
Posted by: KASSEP
[This review was collected as part of a promotion.] Gaming streaming and movies photos and video recording
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Camera
on November 13, 2023
Posted by: Samluvr23
[This review was collected as part of a promotion.] This new s23 ultra has been amazing so far the camera being one of my favorite features. The only issue I've had with it so far is the sensor in the charging port displays that the charging port it wet when I plug it in via cord. The device hasn't been dropped or exposed to moisture.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on November 13, 2023
Posted by: Amon1223
[This review was collected as part of a promotion.] Great sized phone and comfortable in the hand. The camera is spectacular definitely happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Did not like it exspected more
on November 13, 2023
Posted by: Taxesaremything
[This review was collected as part of a promotion.] Very fragil espected the cammera to be beter found the operating system comfusing
Screen was a good size phone looked very sleek
Had high hopes but was disappointed.
Screen was a good size phone looked very sleek
Had high hopes but was disappointed.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Good day Taxesaremything,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. The Galaxy S23 Ultra has an armor aluminum frame, a Gorilla Glass Victus 2 display, and a water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) making it one durable device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. For your convenience, I have included a couple of links to help you become better familiar with your Galaxy S23 Ultra's features and settings. Below, you will find the Samsung YouTube channel that has many videos dedicated to the S23 series as well as a link to your device manual. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to any further assistance. We're here to assist you in any way that we can! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. The Galaxy S23 Ultra has an armor aluminum frame, a Gorilla Glass Victus 2 display, and a water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use) making it one durable device. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. For your convenience, I have included a couple of links to help you become better familiar with your Galaxy S23 Ultra's features and settings. Below, you will find the Samsung YouTube channel that has many videos dedicated to the S23 series as well as a link to your device manual. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to any further assistance. We're here to assist you in any way that we can! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed phone
on November 13, 2023
Posted by: JelloIsjiggling
[This review was collected as part of a promotion.] First Samsung phone with the pen. I did not realize what I had been missing. Tons of features on a fast and stable platform.
Value
5
Written by a customer while visiting Samsung US