Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,888 Reviews)
Rating breakdown 16,888 reviews
5 Stars
14,897
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Old apple user
on November 13, 2023
Posted by: Scott48
[This review was collected as part of a promotion.] I use to be a iphone user I switched and went to Samsung after Apple blamed poor battery life on the screens brightness for it dying in 3-4 hrs after new software update
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not as advertised
on November 13, 2023
Posted by: Aireus
[This review was collected as part of a promotion.] I try to use my phone for business. Thus phone definitely falls short. The camera is NOT what they think it is. The S22 camera was 1000X's better. I do like the the video. I really like that I can pause and start again. Too bad they didn't have more editing stuff besides trimming.
Battery life is fairly good.
Value
2
Response from Samsung USBy Social Commerce, November 20, 2023
Howdy Aireus,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have included an article that you may find beneficial in resolving what you have been experiencing with your camera. Be sure to check to out when you have the time. Without having more details available regarding what you may be experiencing with your camera and without being able to ask you any follow up questions in response to what you have shared with us in your review, I suggest reaching out to Samsung Support for further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! For your convenience, I have included an article that you may find beneficial in resolving what you have been experiencing with your camera. Be sure to check to out when you have the time. Without having more details available regarding what you may be experiencing with your camera and without being able to ask you any follow up questions in response to what you have shared with us in your review, I suggest reaching out to Samsung Support for further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091862/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy with lots of stars!
on November 13, 2023
Posted by: Loca808
[This review was collected as part of a promotion.] I use my Galaxy for work and leisure. For work it allows me to access all of my documents and keep them updated. My Galaxy allows for my down time games as well worth great graphics. I also love photography and it takes excellent pictures! I get compliments and people can't believe they came from a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best investment
on November 13, 2023
Posted by: Mommadog63
[This review was collected as part of a promotion.] I just love this phone. It's like having a mini computer. The stylus pen is amazing. I have only had the phone for one month but I find it to be user friendly. There is even a section in settings that has tips etc. I would recommend this phone to everyone because of its versitality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Exactly what you would expect
on November 13, 2023
Posted by: Mrsquatapony
[This review was collected as part of a promotion.] The phones camera is amazing, and it's features are nice as well. Exactly what you would expect from this company and brand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 Ultra the best phone
on November 13, 2023
Posted by: StreetFlowPR
[This review was collected as part of a promotion.] I am a galaxy fan & user since the first galaxy phone including the Note series, by far this is the best phone, Galaxy S23 Ultra, is super powerful and user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on November 13, 2023
Posted by: Pkrplyr68
[This review was collected as part of a promotion.] I use this phone for work and streaming videos. It work great I like the edge features and especially like how you can set a timer and it is visible on the home screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on November 13, 2023
Posted by: Volmaan
[This review was collected as part of a promotion.] I use my phone for gaming, reading, research, and so much more. Overall there's really nothing I can complain about. The UI is intuitive, battery life is great, and screen is colorful and crisp. Definitely a worthwhile purchase.
Value
5
Written by a customer while visiting Samsung US