Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Ultimate almost
on November 13, 2023
Posted by: GalaxyOzzy
[This review was collected as part of a promotion.] The phone is truly remarkable, yet there's a significant caveat to consider. The 21 and 22 Ultra models outshine their successor in gaming performance, primarily due to their superior RAM capacities of 12 or 16 GB. Conversely, the base model of the 23 Ultra based model, equipped with only 8 GB of RAM, noticeably lags in gaming scenarios.
Despite this drawback, the phone other features are exceptional and offer great value. Historically, I've been drawn to Samsung for its gaming prowess, but this latest model slightly diminishes that appeal with its reduced gaming capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2023
Posted by: Momog97
[This review was collected as part of a promotion.] I use my s23 ultra for everyday use. It is amazing how fast it is. The cameras take very good quality pictures and video. I also love having the s pen that comes with it. I am overall very very happy with my samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone that does it all!
on November 13, 2023
Posted by: Jostboy
[This review was collected as part of a promotion.] I use my s23 mostly for texting and social media. And Lots of photo taking! I love everything about the phone! Tales great photos has great battery life and is easy to use and modify!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on market
on November 13, 2023
Posted by: Magarrey
[This review was collected as part of a promotion.] Fast, easy , great. Is the best Phone i have ever use,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 review
on November 13, 2023
Posted by: Cleverazul2
[This review was collected as part of a promotion.] The s pen does not work properly it doesn't write in some parts of the phone other than that it works great.
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Salutations Cleverazul2,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your S Pen won’t connect to your phone or if it doesn’t seem to be charging, you can try scanning for it or resetting it. Take a look at the article that I have linked below for you titled, "Pair and charge the S Pen with your Galaxy phone" to learn more about resetting your S Pen to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance afterwards. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00080375/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your S Pen won’t connect to your phone or if it doesn’t seem to be charging, you can try scanning for it or resetting it. Take a look at the article that I have linked below for you titled, "Pair and charge the S Pen with your Galaxy phone" to learn more about resetting your S Pen to help resolve what you have described to be experiencing with your device. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance afterwards. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00080375/
Written by a customer while visiting Samsung US
Customer Rating
4
Fabulous phone
on November 13, 2023
Posted by: Darcktoxic
[This review was collected as part of a promotion.] Phone is awesome the only thing that I kind of don't like is the battery dies way sooner than expected
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone! Takes amazing pictures!
on November 13, 2023
Posted by: Pinkieblink182kt
[This review was collected as part of a promotion.] I mainly use my 23ultra for Streaming hulu/youtube, social media, designing stuff for work on canva.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone amazing Camera
on November 13, 2023
Posted by: Windiestdrake96
[This review was collected as part of a promotion.] What I love about my samsung device is that the camera is amazing and the phone itself it's very sturdy and elegant looking.
I love the smother operating system than any other android devices.
Multitasking is easy and fast.
I love the smother operating system than any other android devices.
Multitasking is easy and fast.
Value
5
Written by a customer while visiting Samsung US