Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Amazing phone.
on November 13, 2023
Posted by: Hopeandfaith
[This review was collected as part of a promotion.] Love the phone. It is everything we expected it to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone until...
on November 13, 2023
Posted by: Philthy
[This review was collected as part of a promotion.] Has been a great phone until the screen broke from a minor fall and now 2/3 of the screen is jacked up. Is a great phone other than that.
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Salutations Philthy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs, linked below. Please feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about the ultimate peace of mind! Our partners at UbreakIfix are also available to assist you with your repair needs, linked below. Please feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10
on November 13, 2023
Posted by: Optimos28
[This review was collected as part of a promotion.] Love this phone. The camera is by far the best out there. It zooms 100x and captures clear details. Speedy text messaging. I also use it to stream my game play online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on November 13, 2023
Posted by: Bones215
[This review was collected as part of a promotion.] I can't write 1500 characters about it. There are cool things and not so cool things about everything.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra.. beautiful
on November 13, 2023
Posted by: Daodynasty303
[This review was collected as part of a promotion.] I use my Samsung for pictures and gaming. I regularly use the camera for recording my child's activities and daily play video games on top of the daily social media use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 ultra great phone
on November 13, 2023
Posted by: I5moco
[This review was collected as part of a promotion.] S23 ultra works great, super clear image for watching videos on my phone, and looks super sleek. I really like the s pen as I can draw in my free time. Overall great phone and highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's all I want in a phone! With some quirks
on November 13, 2023
Posted by: Imumimu
[This review was collected as part of a promotion.] I love my ultra! It's absolutely cricual to my work as a designer. From the s pen features to the 200 megapizel camera it's a mini studio when I need it to be. There are some quirks like inconsistent notifications, bad auto wifi, videos send really blurry, or sometime randomly my swipe type just stops working but overall I love the features! I upgraded from an s20 and so this was a good improvement
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, Great camera
on November 13, 2023
Posted by: Booboo
[This review was collected as part of a promotion.] I love it , camera is good, battery last forever , streaming is good. And storage is great !! The zoom is insane btw. I dont regret it at all
Value
5
Written by a customer while visiting Samsung US