Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Nice phone
on November 13, 2023
Posted by: HeidiWyn
[This review was collected as part of a promotion.] Lots of great features and easy to use. Great camera, which is huge for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
King of Androids, Best of the best.
on November 13, 2023
Posted by: Satwik
[This review was collected as part of a promotion.] This is the greatest phone I ever owned.
Let's start from the display:
Amazing visuals, never a day goes by where I don't appreciate the display of the device.
Amazing visuals, never a day goes by where I don't appreciate the display of the device.
Performance:
It feels more snappier than an iPhone!!
Snapdragon chipsets are good but, with samsung they leveled it up a notch.
It feels more snappier than an iPhone!!
Snapdragon chipsets are good but, with samsung they leveled it up a notch.
Sound: love the inclusion of dolby atmos, speaker and headset Sounds really well.
Spen:
I really love it, just needs more commands. But overall I like it.
What am I doing right now? Oh Just writing down a review with my Spen.. haha
I really love it, just needs more commands. But overall I like it.
What am I doing right now? Oh Just writing down a review with my Spen.. haha
Camera:
This is the best thing about this phone, camera is really good, honestly this is the best camera a smartphone maker could ever made.
This is the best thing about this phone, camera is really good, honestly this is the best camera a smartphone maker could ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bad sound on s 23 ultra
on November 13, 2023
Posted by: Rusty223
[This review was collected as part of a promotion.] Has really crappy sound quality had it replaced 6 times all ready all are same I love my s9 and my note 10 not a fan of the 23 ultral hopefully new phone the 24 will be better
Value
2
Response from Samsung USBy Social Commerce, November 17, 2023
Hey Rusty223,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, to dropping it and shattering the screen. We have over 700 authorized repair locations available nationwide to take your device to be repaired which helps you get back to doing what you love most in life. Without having any details available regarding what you may be experiencing with your audio quality and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching to Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, to dropping it and shattering the screen. We have over 700 authorized repair locations available nationwide to take your device to be repaired which helps you get back to doing what you love most in life. Without having any details available regarding what you may be experiencing with your audio quality and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching to Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had to date
on November 13, 2023
Posted by: Simsk8er
[This review was collected as part of a promotion.] The Samsung S23 Ultra is the best phone I've ever had. The S Pen and air gestures are game-changers. The phone is great for gaming and provides an amazing experience when paired with the XReal AR Glasses. The camera is top-notch and the battery life is impressive, I've used the phone like normal still had 60% charge by end of day. The phone's design is sleek and durable. Overall, I highly recommend the S23 Ultra for anyone in the market for a new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very y good, it has awesome camera
on November 13, 2023
Posted by: AAHH1212
[This review was collected as part of a promotion.] The Samsung Galaxy S23 Ultra has transformed my daily routine. Its 6.7-inch Dynamic AMOLED display ensures a vibrant and smooth multimedia experience. The powerful Snapdragon processor and 8GB RAM handle multitasking effortlessly, complemented by ample 256GB storage.
The camera system, featuring a 108MP main sensor and 10x optical zoom, captures stunning detail and versatility. S Pen support adds a creative edge, while the 5000mAh battery ensures all-day usage with fast and wireless charging options.
The sleek design, IP68 resistance, and user-friendly One UI interface make it a reliable companion. For those seeking a versatile, high-performance smartphone, the S23 Ultra is a stellar choice that seamlessly integrates into daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone hands down!
on November 13, 2023
Posted by: Daisymaee
[This review was collected as part of a promotion.] I work as a teacher and it's so easy to access all my files and reports with one click away. The camera is absolutely amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features, easy to use, fantastic
on November 13, 2023
Posted by: Bug2papa
[This review was collected as part of a promotion.] I use my phone mainly for a phone, web browsing, music, and shopping.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone!
on November 13, 2023
Posted by: Elpz08
[This review was collected as part of a promotion.] The phone is amazing. It recently updated to where you can say cheese and it takes a photo. It's amazing for multi-tasking. The pen is very helpful. I love that microsoft works so amazing on it. Streaming is so seamless.
Photos in 8k just capture the moment so effortlessly.
My one complain was the mic 1 stopped working 4 months in because of a defect, but it got resolved and now works just as new.
The color selection is perfect.
The zoom on the cameras allows you to photograph the moon, so detailed.
Photos in 8k just capture the moment so effortlessly.
My one complain was the mic 1 stopped working 4 months in because of a defect, but it got resolved and now works just as new.
The color selection is perfect.
The zoom on the cameras allows you to photograph the moon, so detailed.
Value
4
Written by a customer while visiting Samsung US