Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
Decent phone, could improve
on November 13, 2023
Posted by: Jenner
[This review was collected as part of a promotion.] I use my device for productivity, a little gaming and social media. I have found that this samsung galaxy phone is overall a decent Samsung product however, the battery life could be improved. It seems to drain faster than any other device I've ever owned. It is super fast charging capable which is a nice feature but the overall battery life should be of better quality to keep up with Samsungs reputation.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hi there Jenner,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall best phone on market
on November 13, 2023
Posted by: Mrdabest
[This review was collected as part of a promotion.] This is my everyday driver for phone calls video streaming and mobile gaming no lagging has been experienced since I've gotten this phone at launch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new s23 ultra
on November 13, 2023
Posted by: Sam9649
[This review was collected as part of a promotion.] Movies great quality
Phone has great features
My son loves to use s 🖊
He do painting
Phone has great features
My son loves to use s 🖊
He do painting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing
on November 13, 2023
Posted by: Minne70443
[This review was collected as part of a promotion.] Streaming is amazing phone is everything i expected
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Meets and exceeds my expectations! Bravo!!
on November 13, 2023
Posted by: TexasTomTerrific
[This review was collected as part of a promotion.] I use to run my Lawn Care business! With vivid outdoor finished product & low light photos my clients agree their yards look Great!! Thanks Samsung 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 13, 2023
Posted by: Tone23
[This review was collected as part of a promotion.] Everything about this phone is simple amazing!! From watching movies, playing games, to taking picture. This is the ideal phone in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Lover
on November 13, 2023
Posted by: SamsungLoverLD
[This review was collected as part of a promotion.] This phone is literally a computer , a professonal camera, and many things . This is the best thing that I ever Had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery
on November 13, 2023
Posted by: King23
[This review was collected as part of a promotion.] If you're looking for a device that can handle streaming and phone capabilities, I highly recommend this phone. It was my go-to during my 12-hour shift, and I was impressed with how well the battery held up even with heavy phone usage. Overall, I found this phone to be reliable and practical for my needs.
Value
5
Written by a customer while visiting Samsung US