Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Samsung Galaxy S23 Ultra
on November 13, 2023
Posted by: LarryWWorshamJr
[This review was collected as part of a promotion.] Great phone. Fast but is still new. Very bright and colorful screen. Purchased day they came out and haven't had a single issue with it. Only down side is how massive the phone is overall especially with a case on it. But for me why I got the ultra is i do enjoy screen size when facetimeing with wife and kids while gone on military duty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall good phone
on November 13, 2023
Posted by: Lolagirl
[This review was collected as part of a promotion.] Mostly use phone for texting and games. Sometimes to stream a show or go on social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grand Slam Homerun!
on November 13, 2023
Posted by: bugga79
[This review was collected as part of a promotion.] The user interface is extremely friendly. The connectivity with all my other smart devices. The battery to do all the stuff I enjoy doing and last the day. That loads the bases, the camera brings it all together for a grand slam!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG S23 ULTRA
on November 13, 2023
Posted by: AngieBee
[This review was collected as part of a promotion.] I use my S23 Ultra for both work work and play. I stream movies, and the picture is always great. The games I play always run smoothly, no lag time. I am an avid picture taker and my Samsung never dissapoints. I have been asked many times "What kind of phone do you have?" After, showing the pictures I have taken with my S23 Ultra.
I also use my phone,a great deal for work and it is always reliable and I do not worry about the security, I know it's safe. I have had Samsung phones for years and will never switch.
I also use my phone,a great deal for work and it is always reliable and I do not worry about the security, I know it's safe. I have had Samsung phones for years and will never switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best brand for androids , Samsung number oner
on November 13, 2023
Posted by: BigJ2LiT
[This review was collected as part of a promotion.] Streaming, watching streams, watching movies, and listening to music and using for notes for podcasts.
I also do reviews on my phone in 4k and 8k. I do taste taste reviews and other videos like inspiration.
I also use my phone to use all my socials like Twitter and Instagram, Facebook and Discord.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone, could improve
on November 13, 2023
Posted by: Jenner
[This review was collected as part of a promotion.] I use my device for productivity, a little gaming and social media. I have found that this samsung galaxy phone is overall a decent Samsung product however, the battery life could be improved. It seems to drain faster than any other device I've ever owned. It is super fast charging capable which is a nice feature but the overall battery life should be of better quality to keep up with Samsungs reputation.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hi there Jenner,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall best phone on market
on November 13, 2023
Posted by: Mrdabest
[This review was collected as part of a promotion.] This is my everyday driver for phone calls video streaming and mobile gaming no lagging has been experienced since I've gotten this phone at launch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new s23 ultra
on November 13, 2023
Posted by: Sam9649
[This review was collected as part of a promotion.] Movies great quality
Phone has great features
My son loves to use s 🖊
He do painting
Phone has great features
My son loves to use s 🖊
He do painting
Value
5
Written by a customer while visiting Samsung US