Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
4
Issues with compass and messages
on November 13, 2023
Posted by: Misc12345677
[This review was collected as part of a promotion.] Compass is not accurate and multimedia messages do not send.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on November 13, 2023
Posted by: Lucas89
[This review was collected as part of a promotion.] I use my s23 ultra for every from work to playing games to surfing the web
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S23 Ultra
on November 13, 2023
Posted by: Lovesparza
[This review was collected as part of a promotion.] I've been using my Samsung device for quite some time, and I can confidently say that it has become an indispensable part of my daily life. Whether it's for streaming, gaming, movies, work, school, or just about anything else, this device has proven to be a reliable and versatile companion.
My device has seamlessly integrated into both my work and child's school life. The productivity features, such as multitasking capabilities and user-friendly interface, make it easy to manage documents, emails, and other tasks. The long battery ensures that I can stay productive throughout the day without worrying about running out of power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
100x cameras the best
on November 13, 2023
Posted by: zkhan1
[This review was collected as part of a promotion.] i love the 100x camera it helps me capture the moon and i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Alot of features on this device
on November 13, 2023
Posted by: sonnyboii76
[This review was collected as part of a promotion.] This phone is a beast!!!. Great camera, fast processor. I use this phone as my daily driver and it never fails on me. Video calls are great and clear. When I stream or watch movies , I have no lack at all. I honest recommend this phone to anyone that loves big screen but doesn't lack in power. Charging is a breeze on here as well. My phone can last on a single charge for one entire day in a half!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as great
on November 13, 2023
Posted by: RosieCheeks
[This review was collected as part of a promotion.] I use my phone for downloading videos, streaming, recording live streams, taking photos, downloading photos, editing videos and photos, using social media, translating, playing games, etc. Basically anything and everything. This phone gets heavy use. I haven't even had it for a year and I've noticed the camera flickers and it sounds like one side of the speakers doesn't work. When I tilt my phone, there is a small noise like something knocked loose inside. While the phone does a lot, the physical parts seem to be wearing down quickly. I use Samsung galaxy exclusively my whole life and I would not recommend the S23 ultra and I would not buy another. Out of all the features, the most useful for me have been the S pen (especially translating) and the 512GB storage.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Howdy RosieCheeks,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Love camera and s pen
on November 13, 2023
Posted by: Philxlr8
[This review was collected as part of a promotion.] I use mostly for taking notes. Then I love to take raw photos on this phone which is good for editing on later. Then the dosplay is awsome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an excellent flagship product.
on November 13, 2023
Posted by: MohhhhLovo
[This review was collected as part of a promotion.] S23 U firmly occupies the focus of the Android mobile phone market with its excellent quality and eye-catching functions.
The S23 U is an excellent flagship phone. Its powerful performance, high-quality photography capabilities, and great screen make it stand out. Equipped with a 6.8-inch second-generation dynamic AMOLED screen with a resolution of up to 3088 x 1440, coupled with 120Hz fast refresh rate and adaptive refresh rate technology, you can enjoy silky smoothness when browsing the web, watching videos or playing games. Smooth animation experience. Equipped with a customized Snapdragon 8 Gen 2 for Galaxy processor, it ensures top performance and a smooth experience. Rich camera configurations, 200-megapixel main camera, multiple optical zoom and other functions make shooting more creative and diverse. The battery life is excellent, and the 5000mAh battery combined with 45W accelerated charging technology can meet the needs of a day of intensive use. In addition, features such as dual speakers, stylus pen for office use, and IP68 waterproofing further enhance the user experience. Whether it is performance, photography, battery life or functions, S23 U can be called a top flagship
The S23 U is an excellent flagship phone. Its powerful performance, high-quality photography capabilities, and great screen make it stand out. Equipped with a 6.8-inch second-generation dynamic AMOLED screen with a resolution of up to 3088 x 1440, coupled with 120Hz fast refresh rate and adaptive refresh rate technology, you can enjoy silky smoothness when browsing the web, watching videos or playing games. Smooth animation experience. Equipped with a customized Snapdragon 8 Gen 2 for Galaxy processor, it ensures top performance and a smooth experience. Rich camera configurations, 200-megapixel main camera, multiple optical zoom and other functions make shooting more creative and diverse. The battery life is excellent, and the 5000mAh battery combined with 45W accelerated charging technology can meet the needs of a day of intensive use. In addition, features such as dual speakers, stylus pen for office use, and IP68 waterproofing further enhance the user experience. Whether it is performance, photography, battery life or functions, S23 U can be called a top flagship
Value
5
Written by a customer while visiting Samsung US