Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
3
My Samsung Experience
on November 13, 2023
Posted by: MySamsungWomen
[This review was collected as part of a promotion.] I pretty much use my S23 Ultra for anything I need. The calendar keeps me informed on tasks and appointments, I forget everything. I absolutely love the camera. From taking the photo to final send, the S23 gets it done. I like the larger screen, unfortunately I did break the screen after a year. The only wish I have is getting more speed for processing as well as more space. Adding more health related items to allow services like the watches from your phone. I didn't want to purchase a device souly for health benefits.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hello there MySamsungWomen,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Although the Galaxy S23 Ultra lacks expandable storage options, it is available in 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if needed. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Do not hesitate to reach out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device, wonderfull performance
on November 13, 2023
Posted by: Guaricool
[This review was collected as part of a promotion.] For me this is the best phone in the world, the camera is amazing, how you can take any kind of picture with an excellent quality. The display is the best, is perfect, the colors and tones give you a surrealistic experience.
The performance is outstanding never stay freeze, always running smoothly. Run any game without issues. Or the app you want. The sound is the highest quality ever. Watching movies or listening music is amazing. And the desing, the phone is really beautiful and the colors are so nice.
The performance is outstanding never stay freeze, always running smoothly. Run any game without issues. Or the app you want. The sound is the highest quality ever. Watching movies or listening music is amazing. And the desing, the phone is really beautiful and the colors are so nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on November 13, 2023
Posted by: Rampdog
[This review was collected as part of a promotion.] This device is by far the fastest and most powerful phone yet. I have more than 300 apps and tons of storage. I don't use the pen much but what is great is that it snaps photos when in photo mode so you can be in your own pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on November 13, 2023
Posted by: Jefftex
[This review was collected as part of a promotion.] Love how fast and smooth this phone is. The only thing I wish was better is the voice to text and the camera software. Otherwise amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great running phone!
on November 13, 2023
Posted by: MrHtown
[This review was collected as part of a promotion.] This phone has been a great performer in my computer business & for my daily personal use, o and for Pubg , lol. This Samsung compared to my previous models has really showed me upgrading was a great ideal instead of like people iphones seem to be the same on every upgrade. Going with a Samsung Ultra 5g will always been my go2 for size & performance. O & I've dropped many times my Samsungs phones & it seems like iphones are not as durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on November 13, 2023
Posted by: Tyrell
[This review was collected as part of a promotion.] This phone is great to hold content for my drone. It has a great battery life and love the features like battery save, protect battery and secure folder
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
very good equipment, what I needed
on November 13, 2023
Posted by: Geo1988
[This review was collected as part of a promotion.] I use my galaxy s23 ultra to view my bank accounts, view my home cameras, listen to music, watch videos and take great photos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy s23
on November 13, 2023
Posted by: Ashar98
[This review was collected as part of a promotion.] After s10 ultra , s23 ultra was my new upgrade.
S23ultra is like an love and hate relationship. It is over all huge improvement as compared to previous generation but let down by few
Things I hate
Removed heart beat sensors and no aux
Can be unoptimized sometimes
Can get Hella slow
S23ultra is like an love and hate relationship. It is over all huge improvement as compared to previous generation but let down by few
Things I hate
Removed heart beat sensors and no aux
Can be unoptimized sometimes
Can get Hella slow
Value
4
Written by a customer while visiting Samsung US