Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has awesome features
on November 13, 2023
Posted by: Nick927
[This review was collected as part of a promotion.] I mainly use to watch you tube And watch NFL games and play a few other games on here ... I never have had a problem yet... It handles the graphics and speed quite well!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay phone
on November 13, 2023
Posted by: Ohiorn
[This review was collected as part of a promotion.] The phone is pretty similar to the other S series phones I've owned. The screen is more fragile since I broke the screen on my phone for the first time ever. The camera is amazing though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Cel-Phone Features inclass
on November 13, 2023
Posted by: DeSoto
[This review was collected as part of a promotion.] I use my phone for everything: GPS to work, camera for all my family moments, the S-Pen for work and emails received, battery consumption is amazing, out of the 24 hours a day I use it to the fullest at about 16 hours a day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent response time
on November 13, 2023
Posted by: Phoneguy01
[This review was collected as part of a promotion.] I upgraded to the S23 Ultra and I could tell there was a difference in speed. It is a very nice phone for those looking to upgrade from earlier generations in the line of Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone and the amazing features that it of
on November 13, 2023
Posted by: Smoothcallo
[This review was collected as part of a promotion.] For the most part I love the phone. Having the little things like knowing when I am home and work and changing the setting for me. When I am bored being able to pull out the pen and color and having options at my fingertips. Just a all around good phone. Being able to cast to tvs and projectors and having crispy images and the high quality pictures and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Over all good phone but not as great as I expected
on November 13, 2023
Posted by: LeeAnne65265
[This review was collected as part of a promotion.] I use my phone through the day to check emails but not a gamer or anything and my phone is dead by 8 pm every night. I would expect my phone to make it a full day
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Good day LeeAnne65265,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked a few articles to help you resolve what you have been experiencing with your Galaxy battery. When you have some available time out of your busy schedule, please take a look at the articles titled, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Feel free to reach out to Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked a few articles to help you resolve what you have been experiencing with your Galaxy battery. When you have some available time out of your busy schedule, please take a look at the articles titled, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Feel free to reach out to Samsung Support after reviewing the provided resources if you have any questions for us or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone on the Market
on November 13, 2023
Posted by: Chrisdon
[This review was collected as part of a promotion.] Great phone. Super fast and reliable. Have been a samsung fan since the S3 and i gotta say samsung has came a long way. Well worth buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever owned
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Coming from a s20 ultra to this was probably the best upgrade I ever did. The features this phone has its kind blowing. First phone I owned from the"note" line and doesn't disappoint. Best phone of the year if you ask me.
Value
5
Written by a customer while visiting Samsung US