Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great all around phone.
on November 13, 2023
Posted by: Lethal
[This review was collected as part of a promotion.] Great phone over all. Superb cameras. Super fast for daily tasks. Very fast charging and battery lasts well over a day of usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pictures
on November 13, 2023
Posted by: BFLORES
[This review was collected as part of a promotion.] I love my ultra s23 phone.Long lasting battery. Nice pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It tends to freeze on me from time to time.
on November 13, 2023
Posted by: Flight1316
[This review was collected as part of a promotion.] When it does not freeze I can watch amazing Youtube videos.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hi Flight1316,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the opportunity, please take a look at the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps to help you resolve what you have been experiencing with your Galaxy S23 Ultra. Let us know if you have any questions after reviewing this resource or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the opportunity, please take a look at the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps to help you resolve what you have been experiencing with your Galaxy S23 Ultra. Let us know if you have any questions after reviewing this resource or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing screen
on November 13, 2023
Posted by: Slademon
[This review was collected as part of a promotion.] Phone does everything i need. Has a great screen and good performance. The only bad thing is the speakers. They are horrible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best camera in the business
on November 13, 2023
Posted by: MurphMe
[This review was collected as part of a promotion.] The S23 Ultra impresses with cutting-edge hardware, featuring a powerful processor, ample RAM, and generous storage options that ensure smooth multitasking and ample space for your files. The device boasts a stunning display with vibrant colors and crisp resolution, enhancing the overall user experience.
The camera setup is truly remarkable, capturing details with precision and delivering stunning shots in various lighting conditions. The high-resolution sensors, coupled with advanced image processing capabilities, make the S23 Ultra a photography powerhouse. From vivid landscapes to detailed close-ups, this smartphone excels in delivering top-tier camera performance.
Overall, the S23 Ultra stands out for its exceptional hardware and camera specs, making it a solid choice for tech enthusiasts and photography enthusiasts alike!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most Advanced Phone on the Market Right Now!
on November 13, 2023
Posted by: TtvKingReggiee
[This review was collected as part of a promotion.] The Samsung Galaxy S23 Ultra is best phone made in the past decade. The processors in the S23 Ultra makes switching through apps and multitasking seem flawless. But the main reason consumers buy this phone is because of the cameras. The quality on all 5 (yes, FIVE) are crystal clear. From the .6x zoom to the 20x zoom, the quality is near perfection. And with Samsung's latest AI technology, the 20-100x zoom looks amazing as well, especially taking pictures of a full moon. This phone is a little pricey, but I believe it's worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Review
on November 13, 2023
Posted by: JRivera
[This review was collected as part of a promotion.] S23 Ultra is the best phone of 2023. Great battery, fantastic screen and other good fitures make of this device the best one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S23 Ultra is the most powerful
on November 13, 2023
Posted by: AvengedGamer97
[This review was collected as part of a promotion.] I gotta the the processor for snapdragon in the 23 ultra has such high quality for the gaming on mobile everything is so smooth and runs great with no lag, the zoom in the camera is amazing I can see the surface of the moon with it means I have my own telescope right? Lol. Also just amazing screen size especially for someone with big fingers like me and I also can't forget the S pen saves a trip to a printer to fill out documents. Overall amazing and very reliable phone I enjoy the big phones and also has great battery life. Thank you samsung for an amazing phone can't wait for the s24 ultra to see how it gets topped as next best phone.
Value
5
Written by a customer while visiting Samsung US