Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone is great!
on November 13, 2023
Posted by: Jway2123
[This review was collected as part of a promotion.] Use it everyday for work. I have to use GPS a lot and the battery life of this phone allows me to use it all day without worrying about charging. It's also a great phone for taking photos and a amazing all around phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on November 13, 2023
Posted by: Jderby
[This review was collected as part of a promotion.] Great device I've had all the s models since the s4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Large and in charge.
on November 13, 2023
Posted by: Stillshort2
[This review was collected as part of a promotion.] The bigger screen allows you to create more. It great for gaming and shopping. It also allow great use of pen, if your into that.
Being a big phone comes with it challenges. Make sure you get a case that fit your needs. A screen protector is a MUST!
The battery life is good.
Being a big phone comes with it challenges. Make sure you get a case that fit your needs. A screen protector is a MUST!
The battery life is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone.
on November 13, 2023
Posted by: Lethal
[This review was collected as part of a promotion.] Great phone over all. Superb cameras. Super fast for daily tasks. Very fast charging and battery lasts well over a day of usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the pictures
on November 13, 2023
Posted by: BFLORES
[This review was collected as part of a promotion.] I love my ultra s23 phone.Long lasting battery. Nice pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It tends to freeze on me from time to time.
on November 13, 2023
Posted by: Flight1316
[This review was collected as part of a promotion.] When it does not freeze I can watch amazing Youtube videos.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hi Flight1316,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the opportunity, please take a look at the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps to help you resolve what you have been experiencing with your Galaxy S23 Ultra. Let us know if you have any questions after reviewing this resource or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. When you have the opportunity, please take a look at the article that I have linked below for you titled, "Samsung phone or tablet freezes and crashes" for some simple troubleshooting steps to help you resolve what you have been experiencing with your Galaxy S23 Ultra. Let us know if you have any questions after reviewing this resource or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing screen
on November 13, 2023
Posted by: Slademon
[This review was collected as part of a promotion.] Phone does everything i need. Has a great screen and good performance. The only bad thing is the speakers. They are horrible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has the best camera in the business
on November 13, 2023
Posted by: MurphMe
[This review was collected as part of a promotion.] The S23 Ultra impresses with cutting-edge hardware, featuring a powerful processor, ample RAM, and generous storage options that ensure smooth multitasking and ample space for your files. The device boasts a stunning display with vibrant colors and crisp resolution, enhancing the overall user experience.
The camera setup is truly remarkable, capturing details with precision and delivering stunning shots in various lighting conditions. The high-resolution sensors, coupled with advanced image processing capabilities, make the S23 Ultra a photography powerhouse. From vivid landscapes to detailed close-ups, this smartphone excels in delivering top-tier camera performance.
Overall, the S23 Ultra stands out for its exceptional hardware and camera specs, making it a solid choice for tech enthusiasts and photography enthusiasts alike!
Value
5
Written by a customer while visiting Samsung US