Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This product has great survivability.
on November 13, 2023
Posted by: HulkSmash819550
[This review was collected as part of a promotion.] My Samsung Galaxy S23 Ultra is great I use it everyday for work and it's awesome. One time I was riding my motorcycle I dropped it out of my pocket, I saw it in the mirror bounce of the road and into a field. Came back later to find the phone just fine no cracked screen nothing, just for the aluminum frame chipped but it had survived I was so surprised. I'm definitely sticking with samsung after that instance. But everything works just fine I'm glad I choose samsung over Iphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall great product, just one issue
on November 13, 2023
Posted by: DevilDog16
[This review was collected as part of a promotion.] Mainly used for streaming or calls. Enjoy that I can crop things from one photo and insert them in other photos.
Dislike that I have had a charging issue that has been happening from about the 2 second week that I had the phone.
Takes great pictures. Fast if internet or cell service is strong.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hi there DevilDog16,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available pertaining to what you may be experiencing with your Galaxy S23 Ultra's charging port and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available pertaining to what you may be experiencing with your Galaxy S23 Ultra's charging port and without being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any additional assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Best overall phone on the market.
on November 13, 2023
Posted by: Thedudeabides
[This review was collected as part of a promotion.] I use my Samsung s23 ultra daily and it's been a game changer compared to my other phones. Everything from the camera to the personalization in the settings to the stylus menu and more, this has been by far my favorite phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is great just wish it had a flat scree
on November 13, 2023
Posted by: Cknox225
[This review was collected as part of a promotion.] Everything is awesome just needs a flat screen display instead of the curved
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Basically a Note
on November 13, 2023
Posted by: Fl6tSVX
[This review was collected as part of a promotion.] I've always loved and run the note line. Being able to pull the stylus out and write a grocery list on a whim has always been an appeal. I held on to my note 20 ultra for 3 years upset about them dropping the line. Had no choice when I shattered my screen and insurance replaced it with the ultra s23. It feels no different than having my note 20 ultra, except it runs faster and works better with the always updating apps and demands. I'm kicking myself for being stubborn and not getting this phone sooner. The battery life is amazing compared to my old note too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted and more
on November 13, 2023
Posted by: Schlunger
[This review was collected as part of a promotion.] I love the customization features, both the included ones and the ones in the GoodLock app suite, I've spent hours making my phone truly my own and love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S23 does everything
on November 13, 2023
Posted by: FeverDream7179
[This review was collected as part of a promotion.] I use my galaxy s23 for everything from photography to music production. There is no better phone out there for anyone who multi tasks like I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on November 13, 2023
Posted by: Dodz22
[This review was collected as part of a promotion.] I have been using samsung products for the last 12 years and if I had to xhose one word it would be :amazing
Value
5
Written by a customer while visiting Samsung US