Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Great and easy to use
on November 13, 2023
Posted by: Otre02
[This review was collected as part of a promotion.] So I upgraded from an A51 to a S23 Ultra and the transfer of all my data and info to this phone was simple and easy and didn't take too long. The S23 Ultra is very quick and smooth in whether it be taking pictures, connecting to your car, opening and running apps. I enjoy the stylus and doodling as well, as someone who loves fiddling it comes in handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable experience.
on November 13, 2023
Posted by: RealtorLife
[This review was collected as part of a promotion.] This is the best combination of work and play device I have ever owned. Keeps up with my intense processing needs as well as allows for plenty of battery support throughout my day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great battery but has some issues
on November 13, 2023
Posted by: AverageJoereview
[This review was collected as part of a promotion.] The battery life on this phone is great, without heavy usage it's easy to go a full day without recharging, that's the best feature of the phone without a doubt. What comes with the battery life is also a heavy battery which can be a burden for small hands I would imagine. My biggest complaint is some apps do not work or work correctly on this phone. I've tried a bunch of things and they just don't function right.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Greetings AverageJoereview,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be currently experiencing with your Galaxy S23 Ultra and the apps that you are referring to not working correctly on your device as well as not being able to ask you any follow up questions in response to what you have shared, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be currently experiencing with your Galaxy S23 Ultra and the apps that you are referring to not working correctly on your device as well as not being able to ask you any follow up questions in response to what you have shared, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This device is very useful for Everyday task
on November 13, 2023
Posted by: Evelio2002
[This review was collected as part of a promotion.] This device will be good for recording and stuff .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic daily handheld!
on November 13, 2023
Posted by: BabaDaPrince
[This review was collected as part of a promotion.] This is an overall amazing device. It's capabilites are vast. I don't even have to use my laptop or desktop because of the features this S23 Ultra has. From publishing ads to editing documents to simply taking amazing photos. There is no longer a need for digital cameras or computer editing software because you can do it all in the palm of your hand. Being able to do accounting and social media browsing and attending live meetings this device doesn't ever dissapoint. I would never switch from this brand and I hope that Samsung continues to outdo with every new device release. Thank you Samsung for being great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on November 13, 2023
Posted by: Mamajack54
[This review was collected as part of a promotion.] I use my phone for mainly personal reason but sometimes for business. I've always been a fan of Samsung. I also have a watch and a Tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Groundbreaking Camera
on November 13, 2023
Posted by: LovieForMe
[This review was collected as part of a promotion.] This has the best camera I have ever seen on a smart phone. The 100x zoom is captivating! The screen is massive in general and the audio is refreshing when watching TV shows or movies. Not a big gamer, but the few games I have played, have been fun and have great graphics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone hands down.
on November 13, 2023
Posted by: KristheTacoWizard
[This review was collected as part of a promotion.] I work for the government and my phones go thru alot of use. Weather it's work gaming or just the hard elements of earth hitting it daily.
My favorite feature on any samsung phone has always been the durability I've had the s22, s21, s20 s10 and s8 and with every year it just keeps getting better.
Hands down the best screen for gaming and viewing. Amazing telephoto lens for 100x zoom. And many other features like the s pen which I didn't think I'd like but I use daily.
You can set up custom features on the pen for scrolling social media or web pages and feel like you're favorite wizard.
Value
5
Written by a customer while visiting Samsung US