Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,884 Reviews)
Rating breakdown 16,884 reviews
5 Stars
14,893
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
Didn't care about the camera, now all I can do is
on November 13, 2023
Posted by: Kaylee
[This review was collected as part of a promotion.] I originally got this phone just because I thought having a stylus would be neat. I have never had a camera this good. I went hiking through some dim caves ans the phone picked up every single crack and crevice. It was amazing. All the photos of my cats look professionally done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phnomenal.
on November 13, 2023
Posted by: Babybuzz3
[This review was collected as part of a promotion.] Phnomenal. Yes ian talking about a Samsung Galaxy S23 Ultra. The day I laid eyes on this phone and it was in my hands, I was like a dream come true. I was holding the best ever. The future. Camera is my number 1 enjoyment of my phone. It's got everything you need. And the size of my phone fits perfectly into my hands. The whole phone is like a crystal clear picture. So I made myself clear. I hope everyone else can say the same when they purchase a crystal clear phone. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the battery life
on November 13, 2023
Posted by: Ilovemysamsung23
[This review was collected as part of a promotion.] I love the battery and sound from the device it lasts all day for me and I can charge my other devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Great photos!
on November 13, 2023
Posted by: AliGalaxy
[This review was collected as part of a promotion.] I use my phone for work daily and it's great to keep up on the go. The photos are amazingly clear even zoomed in!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing compares to this.
on November 13, 2023
Posted by: IAMTHESTORM
[This review was collected as part of a promotion.] When it comes to photos for me being a barber this phone has the game on lockdown. I need a phone that is fast and with limited problems. Easy to use and just all around sturdy. This phone meets every requirement and that's why when I made the switch from apple I have not looked or turned back. Thanks samsung for one of the G.O.A.T.S
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and easy to use
on November 13, 2023
Posted by: Otre02
[This review was collected as part of a promotion.] So I upgraded from an A51 to a S23 Ultra and the transfer of all my data and info to this phone was simple and easy and didn't take too long. The S23 Ultra is very quick and smooth in whether it be taking pictures, connecting to your car, opening and running apps. I enjoy the stylus and doodling as well, as someone who loves fiddling it comes in handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable experience.
on November 13, 2023
Posted by: RealtorLife
[This review was collected as part of a promotion.] This is the best combination of work and play device I have ever owned. Keeps up with my intense processing needs as well as allows for plenty of battery support throughout my day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great battery but has some issues
on November 13, 2023
Posted by: AverageJoereview
[This review was collected as part of a promotion.] The battery life on this phone is great, without heavy usage it's easy to go a full day without recharging, that's the best feature of the phone without a doubt. What comes with the battery life is also a heavy battery which can be a burden for small hands I would imagine. My biggest complaint is some apps do not work or work correctly on this phone. I've tried a bunch of things and they just don't function right.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Greetings AverageJoereview,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be currently experiencing with your Galaxy S23 Ultra and the apps that you are referring to not working correctly on your device as well as not being able to ask you any follow up questions in response to what you have shared, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be currently experiencing with your Galaxy S23 Ultra and the apps that you are referring to not working correctly on your device as well as not being able to ask you any follow up questions in response to what you have shared, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US