Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Average customer rating
4.9
(16,887 Reviews)
Rating breakdown 16,887 reviews
5 Stars
14,896
4 Stars
1,720
3 Stars
201
2 Stars
52
1 Star
18
88%of customers recommend this product.
(
45 out of
51)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB (Unlocked) - Green
Customer Rating
5
This phone has great camera features!
on November 13, 2023
Posted by: Blankna
[This review was collected as part of a promotion.] I love to capture adventures with my family! I am able to take amazing pictures and videos! Even at night and the come out beautiful! My kids are fascinated by the different phases of the moon and I am able to zoom in and get perfect pictures!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent
on November 13, 2023
Posted by: Leisuredesign183
[This review was collected as part of a promotion.] I live my phone and capabilities, but the carrier that I have which is att, you can't view videos while on the phone. It's just a carrier issue. The camera is top tier. Better than I hired camera man surprisingly. Screen refresh is excellent if I chose to do any gaming. The business side of this phone works great for notes as well as scheduling. I'm still figuring out what else I can do with this device. I just wish I had a better way to preserve battery life.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Salutations Leisuredesign183,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included your user manual to help you become better acquainted with your Galaxy S23 Ultra and all of the features that it has to offer you. I have also linked a few articles titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Please feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included your user manual to help you become better acquainted with your Galaxy S23 Ultra and all of the features that it has to offer you. I have also linked a few articles titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Please feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091882/
Written by a customer while visiting Samsung US
Customer Rating
5
I would be lost without my samsung
on November 13, 2023
Posted by: Jaciesmomm14
[This review was collected as part of a promotion.] I use my samsung all day every day! It helps me stay on track with my work, school and personal life. When I'm working late my daughter can video call me and we can go over her homework or just chat
With my team's and calander I stay on track with work and make sure everything is getting done when I need it.
Calls are crystal clear and the pictures it takes is by far the most amazing I have ever seen. I love being able to take pictures anytime of the day..never miss a memory again!
I can't thank samsung enough for what a wonderful device they have come out with. Samsung has been my favorite electronics for a while. They never let me down..I can't wait for the S24 to come out!!!
Thanks samsung!
Thanks samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All Around Best Phone
on November 13, 2023
Posted by: TECHBLENDZ
[This review was collected as part of a promotion.] This phone is absolutely amazing from a software and hardware standpoint. The cameras are always the biggest eye catcher when you use the phone. Takes insanely crisp photos and video quality is amazing. Phone is made very sturdy and still runs 100 percent smooth since the day i got it. Highly recommend this phone to everybody.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S23 Ultra is a Game Changer!
on November 13, 2023
Posted by: BeccaD
[This review was collected as part of a promotion.] I really love my phone, the stylis comes in handy when you don't want to type and I love using it while playing my games or looking for videos on YouTube. It has flawless streaming I love watching Netflix on it as well, the camera features are incredible so clean and precise. My sister got her one and boy does she love!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone features
on November 13, 2023
Posted by: Taytaylor
[This review was collected as part of a promotion.] I love my Phone it works so well the storage is great the charge holds perfectly. the camera is awesome I love the phone it is able to tell me when my message are read. and I also love the phone capabilities of doing multiple things with the apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I dont have any inconvenience with retailers
on November 13, 2023
Posted by: Guille87
[This review was collected as part of a promotion.] I actually use my phone for navigate the web trying to search for new stuff to invert and sometimes for some games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on November 13, 2023
Posted by: Quincy
[This review was collected as part of a promotion.] I love My phone I can do pretty much anything with my phone from using the s. Pen and writing notes even when the phone is locked to using my phone directly and sunlight and still see the screen perfectly just like the commercials. It is a very waterproof phone I have dropped this in water and in puddles alone often. It is also very durable screen alone I have dropped many of times and it has not shattered or cracked. Gaming, this phone is a Beast. I can play call of duty easily or play fortnite.
Value
5
Written by a customer while visiting Samsung US